Lightroom 6.14 acces deniend

[angelol2291639]

after logging out of my account, I can no longer log in and this window appears:

update  required  but W10 is up to date. 

what can I do ?

[TheDigitalDog]

Have you rebooted?

[AxelMatt]

Please take a look here: Solved: Betreff: Lightroom 6.14 - Update Required Browser ... - Adobe Support Community - 12928443

[angelol2291639]

 I have logged  many and many times  and apperars window  with  free trial software and license obtainment. I entered the purchase code and this time LR works. Probably any W10 mal function.

i just updated Adobe Creative Cloud but i don't know if they are connected with problem.
thanks.

[Rob_Cullen]

"i just updated Adobe Creative Cloud but i don't know if they are connected with problem.
thanks."

Possible! If you have the CC Desktop App installed- You are operating Lr6 as the Subscription version (CC 2015), and you will only have a 30day trial unless you pay a subscription.

To run Lr6 as the 'Standalone' version 6.14 you would need to use the Adobe Cleaner Tool to wipe Adobe software from the computer, then re-install v6.14 with your Serial Registration Number.

[angelol2291639 · Accepted solution]

thanks for clarifications.

[angelol2291639]

I  download a version of 6.14 from my adobe purchase page but it is not possible because no longer available. how is possible if i bought a lifetime license? where could I download this version to use the cleaner tool and do a fresh installation?

[Rikk Flohr: Photography]

https://helpx.adobe.com/lightroom-classic/help/lightroom-6-end-of-support.html#:~:text=Syncing%20for.... 

[angelol2291639]

Thank you so much, Rikk.

[angelol2291639]

Yes, i rebbot system but no work. I have logged  many times  and apperars window  with  free trial software and license obtainment. I entered the purchase code and this time LR works.
thanks