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Lightroom 6 closes after splash screen

New Here ,
Mar 24, 2021 Mar 24, 2021

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Lightroom 6.0 closes every time I launch it, a few seconds after bringing up the splash screen. No error message appears. It may or may not be relevant that this is the first time I have tried to use LR after updating to Windows 10 v. 20H2 a few days ago. Last time I used LR was on Feb 21 and it worked fine. Attaching extract from the amt3.log file from the most recent launch attempt.

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Enthusiast ,
Mar 24, 2021 Mar 24, 2021

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Well, LR6 is no longer supported so as you can imagine, it was never tested on Windows 10.

 

You will likely need to Google for guidance like this post https://feedback.photoshop.com/conversations/lightroom-classic/lightroom-6-windows-10-not-working-an...

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New Here ,
Mar 24, 2021 Mar 24, 2021

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It's been working fine on Win10 up to this latest update. Of course I realize that does not mean it's guaranteed to keep working as new Windows updates come out.

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Community Expert ,
Mar 24, 2021 Mar 24, 2021

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See the long thread on the Adobe Feedback forum-

https://feedback.photoshop.com/conversations/lightroom-classic/lightroom-classic-version-6-crashes-i...

Face Recognition is one function that is now causing v6 to crash.

(Something like a required .DLL file has 'expired' )

 

 

Regards. My System: Lightroom-Classic 13.2 Photoshop 25.5, ACR 16.2, Lightroom 7.2, Lr-iOS 9.0.1, Bridge 14.0.2, Windows-11.

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New Here ,
Mar 25, 2021 Mar 25, 2021

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I've been reading quite a few such threads but not found a solution yet. I don't use face recognition, but I tried deleting the CIT folder that contains that plugin. Didn't work. Tried running under Windows 8 compatibility, also didn't work. Haven't quite got up the courage yet to change my Windows system clock back to a date before it stopped working which I have seen suggested for that DLL issue.

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