Lightroom 6 crash during startup

New Here ,
Apr 29, 2022 Apr 29, 2022

Copy link to clipboard

Copied

The lightroom installed on my Win 10 worked well before, but it get the problem starting up today. The application always exit during the startup procedure several second after the main window is displayed but not ready for user operation yet.

I found the error log in Event Viewer below. The content is the same for each crash.

 

Faulting application name: lightroom.exe, version: 6.0.0.10, time stamp: 0x5523190c
Faulting module name: MSVCR110.dll, version: 11.0.51106.1, time stamp: 0x5098826e
Exception code: 0xc0000409
Fault offset: 0x000000000006d4e3
Faulting process id: 0x3238
Faulting application start time: 0x01d85c59f55cf6c7
Faulting application path: C:\Program Files\Adobe\Adobe Lightroom\lightroom.exe
Faulting module path: C:\Windows\SYSTEM32\MSVCR110.dll
Report Id: f2b2f2ce-62f4-4f12-b2b1-9df8035797f1
Faulting package full name:
Faulting package-relative application ID:

 

I tried uninstall and reinstall the application, but it didn't help. I also tried uninstall MSVCR and get it installed again together with LR, the problem still exists.

 

TOPICS
Windows

Views

269

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

LEGEND , Apr 30, 2022 Apr 30, 2022

You've got LR 6.0 installed. Try installing the much newer 6.14, which you can download following these instructions:

https://community.adobe.com/t5/lightroom-classic-discussions/update-lightroom-6-0-to-6-14/m-p/10819370#M170107

Likes

Translate

Translate
LEGEND ,
Apr 30, 2022 Apr 30, 2022

Copy link to clipboard

Copied

You've got LR 6.0 installed. Try installing the much newer 6.14, which you can download following these instructions:

https://community.adobe.com/t5/lightroom-classic-discussions/update-lightroom-6-0-to-6-14/m-p/108193...

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
May 01, 2022 May 01, 2022

Copy link to clipboard

Copied

Thank you so much for posting this. I was having the LR6 crash after splash screen issue and tried evry fix that was suggested but nothing worked.  I followed that above instructions and downloaded LR CC/6.14.  I installed it and it works perfectly now.

 

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
May 01, 2022 May 01, 2022

Copy link to clipboard

Copied

LATEST

I solved the issue by following the guide. Thanks a lot.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines