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lightroom 6 crashes when opening program (after recent windows update)

New Here ,
Aug 22, 2021 Aug 22, 2021

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Windows did an windows10 update.  It was a week or so since last opening up lightroom. Lightroom 6.12 would open then crash after about 5 seconds.  No error, no pop up window, window just closes.  

I did some searching on this support community site and found a link to 6.14.  I downloaded and installed it.  I ended up with the same result.  I thought to maybe go back to a previous windows restore point.  No luck  there as windows said I didn't have a restore point saved.   I am at a point where I need help.  Do you have any suggestions?   Any help is greatly appreciated.

Thanks,

Blair

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LEGEND ,
Aug 22, 2021 Aug 22, 2021

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Have you looked to see if a lock file still exists? Lr create a lock file upon launch, it deletes it upon exit, that is unless it crashed. If the lock file exists, then you cannot bring up the catalog.

 

https://helpx.adobe.com/lightroom-classic/kb/lightroom-error-catalog-cannot-be-opened-lrcat-lock.htm...

 

be very careful about what file you delete.

 

P.S. do you have a backup of your catalog?

Do you have a backup of your photos?

They are separate backups.

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New Here ,
Aug 23, 2021 Aug 23, 2021

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GoldingD,

I tried the steps outlined in the link you shared and unfortunately it didn't work. 😞

 

I posted a video below of what happens when I try to open Lightroom.

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LEGEND ,
Aug 22, 2021 Aug 22, 2021

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New Here ,
Aug 23, 2021 Aug 23, 2021

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@dj_paige.  I have tried your suggestion and unfortunately it didn't work.  😞    thank you for the suggestion!

I am going to try the lock file next.

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New Here ,
Aug 23, 2021 Aug 23, 2021

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unfortunately the lock file resolution didn't help either.  below is a video of what is happening and how long Lightroom stays open until it crashes.

 

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Adobe Community Professional ,
Aug 23, 2021 Aug 23, 2021

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You stated “ unfortunately the lock file resolution didn't help either.“ 

Ok, so you tried and did not succeed, did you find the folder with the Catalog and was there a .lock file present? Did you delete the the Lock file? Provide some clarification.

If possible provide a screen capture of the contents of the folder with the Catalog .lrcat.

 

Regards, Denis: iMac mid-2015, 5K 27”, GPU 2GB, Ram 24GB, HDD 3TB, macOS 11.6.1, LrC 11.0.1, Lr 5, Ps 23.0,; Camera OM-D E-M1.

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Adobe Community Professional ,
Aug 23, 2021 Aug 23, 2021

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LATEST

I note your images are mostly badged with the Map icon.

Maps has ceased to work in Lr6.x

Face Recognition also does not work in Lr6.x- in fact it will crash Lr6 if it has been turned on.

With obsolete software you are "swimming against the tide."!

 

https://laurashoe.com/2020/12/31/lightroom-6-people-view-crashing-the-end-of-the-road-draws-nearer/

 

https://feedback.photoshop.com/conversations/lightroom-classic/lightroom-classic-version-6-crashes-i...

 

https://petapixel.com/2020/12/24/adobe-lightroom-v6-is-falling-apart/

 

 

 

Regards. My System: Lr-Classic 11.0.1, Photoshop 23.0.2, Lightroom 5.0, Bridge 12.0, Windows-10.

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