Lightroom 6, de-activation from an old laptop that has died.

New Here ,
Jan 09, 2022 Jan 09, 2022

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I am trying to install lightroom 6 on a new laptop, but can't de-activate the version on my old laptop as it has completly died. I now can't install on my new laptop as it us saying my serial number is in use by the maximum allowed computers. Any ideas on how to get around this welcome. Thanks

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LEGEND ,
Jan 09, 2022 Jan 09, 2022

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Please contact an Adobe staffer here in the Adobe Community forums named @Carissa Massongill by private message. She has been handling these issues.

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New Here ,
Jan 09, 2022 Jan 09, 2022

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Thanks for your help. I will pm @Careeeesa now.

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