lightroom 6 - deactivate previous computer login

New Here ,
Dec 11, 2021 Dec 11, 2021

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How can I deavtiveate my previous computer login if I already reinstall the program without signout?

Thanks a lot.

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correct answers 1 Correct answer

LEGEND , Dec 11, 2021 Dec 11, 2021

Contact Adobe staffer named @Carissa Massongill via private message here in the Adobe Support Community. She has been helping out with these issues.

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Adobe Community Professional ,
Dec 11, 2021 Dec 11, 2021

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Do you still have the application installed on your previous computer?

If so simply sign out from the application to deactivate before you uninstall.

 

Regards, Denis: iMac mid-2015, 5K 27”, GPU 2GB, Ram 24GB, HDD 3TB, macOS 11.6.8,; LrC 11.4.1, Lr 5.4.1, Ps 23.3.2-ACR 14.4,; Camera OM-D E-M1.

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New Here ,
Dec 11, 2021 Dec 11, 2021

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I didn't aware that I need to sign out before reinstall the program and I can't do it again now...

Now the lightroom said my serial no. is already in use by the max allowed computer, and I have no way to deactivate that

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LEGEND ,
Dec 11, 2021 Dec 11, 2021

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Contact Adobe staffer named @Carissa Massongill via private message here in the Adobe Support Community. She has been helping out with these issues.

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