Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
3

Lightroom 6 installation on newer Windows machine

New Here ,
Nov 06, 2023 Nov 06, 2023

I had LR 6 on Win10 and it worked fine, then I've made clean install on Win11 on the same machine I can not install LR6 anylonger. I get this error below. How can I resolve this?

 

Screenshot 2023-11-06 211541.png

TOPICS
Windows
114
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Nov 06, 2023 Nov 06, 2023

Call customer support.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Nov 07, 2023 Nov 07, 2023

When you call Customer support, let them know this is for licensing validation only, not technical support, as they will balk at anything more than that for this old non supported app.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Nov 07, 2023 Nov 07, 2023
LATEST

FYI-

https://helpx.adobe.com/x-productkb/global/invalid-revoked-serial-numbers.html

 

 

Regards. My System: Windows-11, Lightroom-Classic 14.3, Photoshop 26.6, ACR 17.3, Lightroom 8.3, Lr-iOS 9.0.1, Bridge 15.0.4 .
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines