Lightroom 6_LS11 stops working direkt after start

[andreash28369702]

After installation of LR6 (without problems) the program stop working directly after start with following error message:

Unfortunatly in German:

Here the details of my system on which it should run:

I cannot see any reason why shouldn't work.

Any ideas?

Btw. all drivers are on the latest available update level.

Thanks and cheers

Andy

[Akash Sharma · Accepted solution]

Hi Andy,

Sorry that Lightroom 6 is crashing while launching. Could you please update to the latest version of Lightroom 6.14 using this direct link  http://swupdl.adobe.com/updates/oobe/aam20/win/AdobeLightroom-6.0/6.14/setup.zip and let us know if that crashing issue persists?

Thanks,

Akash

[andreash28369702]

Hi Akash,

thanks for your quick help. Your above mentioned patch solves the problem.

Thanks again and a happy new year.

Andy

[Akash Sharma]

Andy, Glad to know that Lightroom works fine now. Happy New Year

[Pierre_J1404]

Hello!

I use LR6 since 10 years (last launch on march 2025) and today, I'm back to post-processing, but LR6 stops after showing the splash screen.

runing on

Nom du périphérique Omen
Processeur Intel(R) Core(TM) i7-7700HQ CPU @ 2.80GHz 2.81 GHz
Mémoire RAM installée 8,00 Go (7,88 Go utilisable)
Stockage 932 GB HDD HGST HTS721010A9E630, 119 GB SSD SAMSUNG MZVLW128HEGR-000H1
Carte graphique NVIDIA GeForce GTX 1050 (4 GB), Intel(R) HD Graphics 630 (128 MB)
ID de périphérique 673888E0-A900-4A33-969C-5F6DD0D75793
ID de produit 00325-95834-97340-AAOEM
Type du système Système d’exploitation 64 bits, processeur x64
Stylet et fonction tactile Prise en charge du stylet

under W10

Édition Windows 10 Famille
Version 2009
Installé le ‎13/‎11/‎2020
Build du système d’exploitation 19045.5854

Should/could I use the answer in this post https://community.adobe.com/t5/lightroom-classic-discussions/lightroom-6-ls11-stops-working-direkt-a... 

to solve my problem ?

If not, what should I  do?

Thx

[Pierre_J1404]

Hello!

I use LR6 since 10 years (last launch on march 2025) and today, I'm back to post-processing, but LR6 stops after showing the splash screen.

runing on

Nom du périphérique Omen
Processeur Intel(R) Core(TM) i7-7700HQ CPU @ 2.80GHz 2.81 GHz
Mémoire RAM installée 8,00 Go (7,88 Go utilisable)
Stockage 932 GB HDD HGST HTS721010A9E630, 119 GB SSD SAMSUNG MZVLW128HEGR-000H1
Carte graphique NVIDIA GeForce GTX 1050 (4 GB), Intel(R) HD Graphics 630 (128 MB)
ID de périphérique 673888E0-A900-4A33-969C-5F6DD0D75793
ID de produit 00325-95834-97340-AAOEM
Type du système Système d’exploitation 64 bits, processeur x64
Stylet et fonction tactile Prise en charge du stylet

under W10

Édition Windows 10 Famille
Version 2009
Installé le ‎13/‎11/‎2020
Build du système d’exploitation 19045.5854

Should/could I use the answer in this post https://community.adobe.com/t5/lightroom-classic-discussions/lightroom-6-ls11-stops-working-direkt-a...

to solve my problem ?

If not, what should I  do?

Does a repair option exist in the setup?

Thx