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Lightroom 6 - serial number maximum allowed computers

New Here ,
May 22, 2022 May 22, 2022

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When I open Lightroom 6 on PC (Win10) I get this message:

The serial number XXXXXX is already in use by the maximum allowed computers.

You need to deactivate another computer within 5 days to use this product.

First thing I went in my Adobe acount to see what other devices are activated, thinking that maybe hardware changes in my PC counted as different computers. But no, I have no activated devices - zero.

Please help me, I am stuck!

 

Secondary question: Why do I have a countdown timer untill when I NEED to deactivate another computer? What happens after that?

[moved to Lightroom Classic community - Mod.]

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correct answers 1 Correct answer

Community Expert , May 22, 2022 May 22, 2022

You can now only RESET ACTIVATIONS by sending a Private message to Carissa Massongill (Adobe Staff Member). See this link for a Correct Answer-

Activation or Deactivation versions of Lightroom

And download while you still can!

https://helpx.adobe.com/lightroom-classic/help/lightroom-6-end-of-support.html

2022-05-20 12_42_17-Window.jpg

 

 

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Community Expert ,
May 22, 2022 May 22, 2022

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You can now only RESET ACTIVATIONS by sending a Private message to Carissa Massongill (Adobe Staff Member). See this link for a Correct Answer-

Activation or Deactivation versions of Lightroom

And download while you still can!

https://helpx.adobe.com/lightroom-classic/help/lightroom-6-end-of-support.html

2022-05-20 12_42_17-Window.jpg

 

 

Regards. My System: Lightroom-Classic 13.2 Photoshop 25.5, ACR 16.2, Lightroom 7.2, Lr-iOS 9.0.1, Bridge 14.0.2, Windows-11.

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