• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers

lIGHTROOM 6 (unable to deactivate product)

New Here ,
Apr 03, 2022 Apr 03, 2022

Copy link to clipboard

Copied

Hi, please i need to help with following problem: I purchased an used Lightroom sicne 2018. My old computer died and can not be used anymore. I have problem to deactivate Lighroom 6 on my old (dead) computer, because i can´t turn on computer anymore and deactivate product directly in application. On adobe website in my account management / activeted devices there are not any devices that i can deactivate. Lightroom 6 on my new computer need to be acitvated within 30 days, but i get message that serial number is already in use. Is there any other option to deactivate product on old device?

Thanks a lot for replies.

TOPICS
Windows

Views

59

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Community Expert , Apr 03, 2022 Apr 03, 2022

See the answer marked as correct (Green) in this thread and follow the instructions provided https://community.adobe.com/t5/lightroom-classic-discussions/p-activation-or-deactivation-versions-of-lightroom-6/m-p/12358851

Likes

Translate

Translate
Community Expert ,
Apr 03, 2022 Apr 03, 2022

Copy link to clipboard

Copied

LATEST

See the answer marked as correct (Green) in this thread and follow the instructions provided https://community.adobe.com/t5/lightroom-classic-discussions/p-activation-or-deactivation-versions-o...

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines