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I upgraded my Macbook Pro (early 2013) to a Macbook Pro 13 with the M1 chip. I restored everything from the first Macbook to the new one using migrate assistant and the most current backup. Lightroom 6 ran fine on Catalina but not Bir Sur. I unstalled both copies of Lightroom 6 from the Macbook pros but now the Windows version has a error messsage that basically I've maxed out the number of devices I can have the one licsense on. I would appreciate any suggestions. I have 29 days to use the windows version.
You have to contact the Adobe Support from the chat link below. Only they can reset the LR activations.
Be Signed-In here with your Adobe ID and allow cookies in your web browser.
Online Chat: https://helpx.adobe.com/contact.html?rghtup=autoOpen
Ask only for DEACTIVATION of Lr6.
If the agent can't do it, ask for a supervisor and persevere. Deactivation is all they can help you with because Lr6 is discontinued and unsupported software.
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You have to contact the Adobe Support from the chat link below. Only they can reset the LR activations.
Be Signed-In here with your Adobe ID and allow cookies in your web browser.
Online Chat: https://helpx.adobe.com/contact.html?rghtup=autoOpen
Ask only for DEACTIVATION of Lr6.
If the agent can't do it, ask for a supervisor and persevere. Deactivation is all they can help you with because Lr6 is discontinued and unsupported software.
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I just did as suggested. They couldn't deactivate the computer I wanted to but granted an extra device where to install the LR6. I checked and it works without producing the message that I reached the limit of 2 computers... thanks!
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Thank you. I contacted Adobe support and the resolved the issue. It works fine now.