Lightroom 6 won't deactive after uninstall on Macbook

[snickyt0213]

I upgraded my Macbook Pro (early 2013) to a Macbook Pro 13 with the M1 chip. I restored everything from the first Macbook to the new  one using migrate assistant and the most current backup.  Lightroom 6 ran fine on Catalina but not Bir Sur.  I unstalled both copies of Lightroom 6 from the Macbook pros but now the Windows version  has a error messsage that basically I've maxed out the number of devices I can have the one licsense on.  I would appreciate any suggestions. I have 29 days to use the windows version. 

[AxelMatt · Accepted solution]

You have to contact the Adobe Support from the chat link below. Only they can reset the LR activations.

Be Signed-In here with your Adobe ID and allow cookies in your web browser.

Online Chat: https://helpx.adobe.com/contact.html?rghtup=autoOpen

Ask only for DEACTIVATION of Lr6.

If the agent can't do it, ask for a supervisor and persevere.   Deactivation is all they can help you with because Lr6 is discontinued and unsupported software.

[Pere226062132q5h]

I just did as suggested. They couldn't deactivate the computer I wanted to but granted an extra device where to install the LR6. I checked and it works without producing the message that I reached the limit of 2 computers... thanks!

[snickyt0213]

Thank you. I contacted Adobe support and the resolved the issue.  It works fine now.