I upgraded my Macbook Pro (early 2013) to a Macbook Pro 13 with the M1 chip. I restored everything from the first Macbook to the new one using migrate assistant and the most current backup. Lightroom 6 ran fine on Catalina but not Bir Sur. I unstalled both copies of Lightroom 6 from the Macbook pros but now the Windows version has a error messsage that basically I've maxed out the number of devices I can have the one licsense on. I would appreciate any suggestions. I have 29 days to use the windows version.
Adobe Community Professional, Oct 09, 2021Oct 09, 2021
Axel Matt • Adobe Community Professional, Oct 09, 2021Oct 09, 2021
You have to contact the Adobe Support from the chat link below. Only they can reset the LR activations. Be Signed-In here with your Adobe ID and allow cookies in your web browser. Online Chat: https://helpx.adobe.com/contact.html?rghtup=autoOpen Ask only for DEACTIVATION of Lr6. If the agent can't do it, ask for a supervisor and persevere. Deactivation is all they can help you with because Lr6 is discontinued and unsupported software.
I just did as suggested. They couldn't deactivate the computer I wanted to but granted an extra device where to install the LR6. I checked and it works without producing the message that I reached the limit of 2 computers... thanks!