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Lightroom Cassic V 13.3 crashed Windows system. When it launches it goes to import.

Community Beginner ,
Jun 08, 2024 Jun 08, 2024

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LR just started entering  import mode without my input. Crashed my Windows 10 system while I was browsing my LR catalog. Today, a note popped up from Adobe announcing updates, and one of the updates that I noticed was LR Classic 13.31 to fix bugs. Is this one of the bugs, and should I update my system again, though I just installed 13.3 a month or so ago and have had lots of issues with slow performance.

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Community Expert ,
Jun 09, 2024 Jun 09, 2024

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"LR just started entering import mode without my input."

Check your Preferences (General) and be sure this option is unchecked-

2024-06-09 21_02_55-Preferences.jpg

If checked, then Lr-Classic may be identifying a device (external drive and some camera cards) that can trigger the Import dialog.

 

Regards. My System: Lightroom-Classic 13.3.1 Photoshop 25.9, ACR 16.3.1, Lightroom 7.3, Lr-iOS 9.0.1, Bridge 14.1.0, Windows-11.

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Community Beginner ,
Jun 09, 2024 Jun 09, 2024

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Thanks, Rob, It is not, but I'll have to spend some time with those
preferences to see what I might be missing.

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LEGEND ,
Jun 09, 2024 Jun 09, 2024

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If you are having slow performance, describe the actions in LrC that are slow. Be specific and detailed.

 

If LrC is crashing Windows, then this is either a bad/out-of-date driver, or a hardware malfunction.

 

Both MIGHT be cured by updating the GPU driver to the most recent Studio (not game) driver; but it also could be something else.

 

Please post your system, by copying the info in Help->System Info, down to the GPU Information. We don't need anything after that.

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