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Lightroom CC cant see photos

New Here ,
Apr 13, 2021 Apr 13, 2021

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HELP. I have uninstalled/installed LRCC 3 times, deleted then reimported from external drive 3 times. I can see the photos in Bridge, Photoshop, File Explorer. Lightroom downloads folders but says no photos can be found. At a point I dont know what to do next. Even tried a different external drive. Additionally progress on import can only get to 86% and then stops.

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Import and export, Performance, Problem or error, Windows

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LEGEND ,
Apr 13, 2021 Apr 13, 2021

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There is no LR CC any more, Adobe has (confusingly) renamed its software, and so could you please tell us the actual name and version NUMBER of your software? (We need the version NUMBER and not words like "latest" or "up-to-date")


Show us a screen capture of the problem by including the screen capture in your reply by clicking on the "Insert Photos" icon (and not by attaching files)

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