Lightroom cc ne répond pas

New Here ,
May 16, 2022 May 16, 2022

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Bonjour,

J'utilise Lightroom cc depuis plusieurs années.

Depuis quelque temps, quand je lance lightroom cc, je ne peux rien faire, il affiche "ne répond pas" dans la barre de titre.
Une seule solution : fermer et recommencer l'opération plusieurs fois jusqu'à ce que je puisse accéder au menu Edition, Préférences et je dois désactiver le processeur graphique, valider et fermer lightroom et sauvegarder avant de relancer !

C'est très long et pénible !

Je crois avoir remarqué que ça se passe généralement après une mise à jour (automatique).

Si vous savez comment faire pour que ça fonctionne "normalement" !

Merci

Cordialement

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LEGEND ,
May 16, 2022 May 16, 2022

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Are you using Lightroom (Lr icon) or Lightroom Classic (LrC icon)? What version NUMBER? What version NUMBER of your operating system are you using?

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New Here ,
May 16, 2022 May 16, 2022

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Bonjour,
J'utilise l'icône LRC
[image: image.png]
Qui est dans la barre des tâches.
Version de Lightroom 11.3.1

Hello,
I use the LRC icon
image.png
Which is in the taskbar.
Lightroom 11.3.1 release


Merci pour votre réponse

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LEGEND ,
May 16, 2022 May 16, 2022

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What version NUMBER of your operating system are you using?

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New Here ,
May 16, 2022 May 16, 2022

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[image: image.png]

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LEGEND ,
May 16, 2022 May 16, 2022

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Your images are not appearing. Are you trying to reply using e-mail? That fails in this community.

 

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New Here ,
May 16, 2022 May 16, 2022

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Windows 10 famille

version 21H2
17/10/2020
build du système d'exploitation : 19044.1706
experience Windows feature experience pack
120.2212.4170.0

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LEGEND ,
May 16, 2022 May 16, 2022

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I can think of two things you can try

 

  1.  Make sure you have the most up-to-date graphics driver
  2.  Reset your preference file. https://www.lightroomqueen.com/how-do-i-reset-lightrooms-preferences/

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New Here ,
May 16, 2022 May 16, 2022

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I've already done it

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New Here ,
May 16, 2022 May 16, 2022

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Exactement le meme probleme.  Je n'arrive pas a importer des photos.  Ca prend 10 minutes avant de lancer l'écran pour importer, puis des minutes pour retrouver les sources ( le disques ) d'ou je veux importer et puis ... Lightroom ne répond pas... 

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LEGEND ,
May 16, 2022 May 16, 2022

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@bouchra5E2E this is a different problem. Start a new thread and explain the problem completely.

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New Here ,
May 16, 2022 May 16, 2022

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ok, je verrai demain
Merci

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New Here ,
May 16, 2022 May 16, 2022

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Bonsoir,
Je ne sais pas si ça vient de mon ordinateur qui ne serait pas assez
puissant ?
Par contre Photoshop fonctionne bien !
??

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LEGEND ,
May 16, 2022 May 16, 2022

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Maybe the translation to English is poor, but I do not understand you last comment. Please explain in more detail.

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New Here ,
May 16, 2022 May 16, 2022

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maybe my computer is not powerful enough, not enough memory...
But photoshop works normally.

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LEGEND ,
May 16, 2022 May 16, 2022

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How much memory do you have?

And did Lightroom Classic work properly in the past?

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New Here ,
May 16, 2022 May 16, 2022

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Oui ça fonctionnait bien.
Ça fait quelques mois que ça fonctionne mal.
L'ordinateur a 16Go de mémoire.
Merci pour vos réponses

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LEGEND ,
May 17, 2022 May 17, 2022

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Hello, @sallab

 

Please describe completely the "malfunctioning" that has been happening.

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