Lightroom CC Presets Greyed Out

New Here ,
Jul 14, 2018 Jul 14, 2018

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Hello,

I just added some purchased presets to Lightroom and now all of my presets are greyed out. The + is also greyed out and not functioning.

Any suggestions?

Laurie

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correct answers 1 Correct answer

Community Expert , Jul 14, 2018 Jul 14, 2018

Are you using Lightroom Classic CC or Lightroom CC?

If 'Classic' then open 'System Info' and copy/paste first 6 or so lines from same into your reply. Also, make sure your presets are XMP rather lrtemplate and place them in:

Mac: Macintosh HD / Users / [your username] / Library / Application Support / Adobe / CameraRaw / Settings /

Windows: C: \ Users \ [your username] \ AppData \ Roaming \ Adobe \ CameraRaw \ Settings \

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Community Expert ,
Jul 14, 2018 Jul 14, 2018

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Are you using Lightroom Classic CC or Lightroom CC?

If 'Classic' then open 'System Info' and copy/paste first 6 or so lines from same into your reply. Also, make sure your presets are XMP rather lrtemplate and place them in:

Mac: Macintosh HD / Users / [your username] / Library / Application Support / Adobe / CameraRaw / Settings /

Windows: C: \ Users \ [your username] \ AppData \ Roaming \ Adobe \ CameraRaw \ Settings \

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New Here ,
Jul 14, 2018 Jul 14, 2018

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I am using Lightroom CC. The files I added are lrtemplate the same as the ones I was using previously.

Feeling kinda stupid! They were not showing up as I did not have a photo open in Lightroom.

Thanks again for your help.

Laurie

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New Here ,
Sep 11, 2022 Sep 11, 2022

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Hello. I'm completely new to Adobe and I do not understand your response above. I have Lightroom CC and my presets are greyed out. I do not know how to activate them. 

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Community Expert ,
Sep 11, 2022 Sep 11, 2022

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LATEST

"greyed out" will usually mean the you may be viewing a JPG, TIF or PSD file, and the Preset selected is limited to raw file-types only.

So is the image you are viewing raw or JPG?

 

The name suffix of "CC" was dropped from App names some years ago. It helps the forum if you provide information about your version of 'Lightroom' from the MENU: Help > System Info.

Please include the following in your question:
Adobe product and Version number.
A Screenshot of the info panel from MENU: Help/System Info...
Operating system and Version number
The full text of any Error Message(s)
What you were doing when the problem occurred
Screenshots of the problem. Preset panel?

 

 

Regards. My System: Lr-Classic 11.5 Photoshop 23.5.1, ACR 14.5, Lightroom 5.5, Lr-iOS 7.0.2, Bridge 12.0.3, Windows-10.

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Community Beginner ,
Apr 24, 2019 Apr 24, 2019

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LR 8.2.1 on Mac ... I do not see presets that come with the program. "+" greyed out. How can I get them back into the program. Thanks. Jack

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LEGEND ,
Apr 24, 2019 Apr 24, 2019

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Jack613  wrote

LR 8.2.1 on Mac ... I do not see presets that come with the program. "+" greyed out. How can I get them back into the program. Thanks. Jack

You are positing in the discussion that is nearly a year old.

Please start your own discussion and give as much info as you can as to your exact problem.

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Community Beginner ,
Apr 24, 2019 Apr 24, 2019

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In response to 'You have been mentioned by Just Shoot Me in Re:

Lightroom CC  Presets Greyed Out in Adobe Community;'

Do not reply to this message; send comments directly to

Post edited by Moderator to remove personal info.

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LEGEND ,
Apr 24, 2019 Apr 24, 2019

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To start a new discussion use the link near the top of the LR Classic Content forum page.

start new topic.PNG

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