Lightroom Claasic findet Dateien nicht mehr

[andreass46596135]

Hallo,

seit dem letzten Update findet mein Lightroom Classic (MacOS - 13.1) importierte Dateien nicht mehr.
Die Dateien sind jedoch vorhanden und wurden frisch importiert. Direkt nach dem Import werden diese aber vom Lightroom nicht mehr gefunden.

Haben andere auch das Problem bzw. weiß jemand, wie ich das Problem lösen kann?

[moved from bugs to discussions according to the community rules - Mod.]

[dj_paige]

What do you mean (this is the translation to English) "no longer finds imported files"? Please show us screen captures of the problem. Please use the "Insert Photos" icon to include your screen captures in your reply.

When you say "since latest update", do you mean that for Lightroom Classic 13.0, you didn't have this problem?

[andreass46596135]

Hello, i do an Import of new photos. Lightroom finds them and Imports them. And then at recent Imports and at regular file folder the Photos are shown, but there is the exclamatiob Mark the shown photos that are Not Found anymore  

my MacBook dir Update Last Night. The Problem didnt occur before. Till yesterday everything worked correctly. 

i also tried to rename folder and do Import again. But Same Problem at all Imports singe Last Night 

[dj_paige]

Are you importing from a hard disk, or a camera card, or some other plug-in device? Which one?

Did you import using ADD? If you did, and the device is not longer connected to your computer, this will cause the problem you described. (By the way, using ADD is not recommended if the photos are on the camera card; COPY is recommended in this case)

If you are not going to keep the device connected to your computer, you want to eitehr: import using COPY or create smart previews to be used when the device is not connected.

[andreass46596135]

Hello, Photos are Imported Directly from macbooks hard disk

[GoldingD]

Their is a least two versions of the ! mark, one for missing, another for corrupt. Can you post a scrren capture of your issue.

[JohanElzenga]

After you have imported images, Lightroom Classic can automatically switch to the 'Recent Imports' collection to show you those images. You can also turn off this option in the preferences, however. Is that perhaps what you mean?

[andreass46596135]

Hello, i do an Import of new photos. Lightroom finds them and Imports them. And then at recent Imports and at regular file folder the Photos are shown, but there is the exclamatiob Mark the shown photos that are Not Found anymore

[Sean McCormack]

If you click the exclamation mark, dialog should show the expected location. Are the files there on the drive? 

What happens if you don't rename files on import? 

Can you post a screen shot showing open panels in Import? 

[JohanElzenga]

Can you show a screenshot of the exclamation mark? There are different exclamation mark icons meaning different things.

[andreass46596135]

Yes, files are still on the drive.

 

I will try to uninstall and reinstall lightroom. hope this will help

[JohanElzenga]

I will try to uninstall and reinstall lightroom. hope this will help

By @andreass46596135

It's very unlikely that this would help. What you should do is the following. Click on one of those exclamation marks. Lightroom will show you a dialog telling you it cannot find the image. It will show you the file path in that dialog. Look very carefully at that path. This is where Lightroom thinks the image should be, but it is not. Do you see anything in that path that can explain why Lightroom can't find the image? A different disk name? A different folder name? A different file name?

One thing to check is this. Did you rename the images on import? And did you perhaps use a forward slash in the new name? That could explain the problem. A forward slash in a file name (something like "2023/Imagename" is perfectly valid in MacOS. But not in Lightroom, because Lightroom reserves the forward slash as separator in the file path. So if you name an image "2023/Imagename", then Lightroom will be looking for an image called "Imagename" in a subfolder called "2023". Obviously it won't find it...

[andreass46596135]

Yes, folder path is correct and the photos are there.

I imported the photos and directly after import the exclamation marks appear

[JohanElzenga]

Yes, folder path is correct and the photos are there.

I imported the photos and directly after import the exclamation marks appear

By @andreass46596135

Look more carefully. Any differences in capitalization? If Lightroom says it cannot find the images, then you can't argue with that. There must be something in that file path that is different. 

[JohanElzenga]

Post screenshots of that dialog and of a Finder view of the folder hierarchy, please.

[andreass46596135]

Looks like reinstall lightroom solved the problem. Now all photos are found by lightroom no other changes.

Hope this will keep.

Thank you for all your big help and the ideas to solve the problem

[GoldingD]

Instead of looking at the photo, go and look in the Folders Panel, at the folder the images should be in, Any issue their (and is their a ? Mark)