Welcome Dialog

Welcome to the Community!

We have a brand new look! Take a tour with us and explore the latest updates on Adobe Support Community.


Lightroom Classic 10.2 not launching in Big Sur 11.2.3

New Here ,
Mar 24, 2021 Mar 24, 2021

Copy link to clipboard

Copied

Every time i try and launch Lightroom Classic since the last apple and adobe updates it just freezes on the splash screen.  Ive tried uninstalling but that do

TOPICS
Problem or error

Views

47

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Mar 25, 2021 Mar 25, 2021

Copy link to clipboard

Copied

LATEST

Hi,

 

We're sorry about the trouble with Lightroom Classic. Please go to the System Preferences for your Mac, then Security and Privacy, then select the Privacy tab. Then select Accessibility from the list to the left & check if Lightroom Classic is added to the list with a check mark in front of it. If not, please add it by unlocking the window first using the lock at the bottom left, then clicking the + icon & navigating to the Applications folder. Also, grant permissions to Lightroom Classic under Full disk access located in the same list as Accessibility. Once done, restart the Mac & check if it helps.

 

If the issue persists, please try re-installing the application after uninstalling it completely using the Creative Cloud cleaner tool. You can check out the steps to use the Creative Cloud cleaner tool here: https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

 

Please let us know if it helps!

Regards,

Nikunj

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines