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Lightroom classic 10.3

New Here ,
Jul 23, 2021 Jul 23, 2021

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Hi - I have problems with Lightroom classic - details see attached

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LEGEND ,
Jul 23, 2021 Jul 23, 2021

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Please include your screen capture in your message by clicking on the "Insert Photos" icon. Many of us will not or cannot view attachments.

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New Here ,
Jul 31, 2021 Jul 31, 2021

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Thank you....Problem already solved

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Adobe Community Professional ,
Jul 23, 2021 Jul 23, 2021

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The first thing that you should try is to switch off the GPU support from the Lightroom preferences and check if that helps to fix the issue. 

Go to Lightroom > Preferences > Performance tab > Uncheck "Use Graphics Processor" > Restart Lightroom. 

https://helpx.adobe.com/lightroom-classic/kb/lightroom-gpu-faq.html#troubleshooting 

https://helpx.adobe.com/lightroom-classic/kb/troubleshoot-gpu.html 

 

If Lightroom doesn't start correctly the please see "Solution 2" in the document behind the second link. 

Troubleshoot GPU issues | Lightroom Classic (adobe.com) 

 

Another step is to try to reset the Lightroom preferences. 

https://www.lightroomqueen.com/how-do-i-reset-lightrooms-preferences/ 

 

If this doesn't help we need more informations about your environment. 

Which operating system do you use? 

Which version of Lightroom do you use? 

Please post the exact version and not only phrases as "recent", "latest" and so on. 

 

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New Here ,
Jul 31, 2021 Jul 31, 2021

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Thank you.....Problem solved....Lightroom works now

 

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Adobe Community Professional ,
Jul 31, 2021 Jul 31, 2021

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Would you like to share the solution with us. This can be help other users with the same problem.

Thank you.

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LEGEND ,
Jul 31, 2021 Jul 31, 2021

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Two pints

 

1. People with the same issue will search for Solved

 

2. Members providing assistance will choose to filter on Unsolved. A solved posting gets in the way.

 

3. People will want to know what the solution was.

 

So, please post what the solution was, and click on your resultant post and treat it as answered.

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