Lightroom Classic 11.0.1 ne voit plus aucune photo de mon iPhone on M1Pro Mac

New Here ,
Jan 04, 2022 Jan 04, 2022

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Bonjour, 

J'ai aqui un nouveau mac M1Pro sur lequel j'ai transféré mes app Lightroom version 11.0.1.

Sur mon ancien mac datant de 2011, il n'y avait aucun problème. L'iPhone 12 était bien reconnu par Lightroom et je pouvais importer les photos sans problème. Sur le nouveau par contre, il ne trouve même pas les photos. le mac reconnait l'iPhone (vu que j'ai transféré des musiques et vidéos) mais le logiciel Lightroom CC Classic me dit qu'il ne voit aucune photos provenant de l'iphone alors que j'en ai fait à la pelle!!!

Comment faire pour que lightroom les voit? Avez-vous eu les mêmes problèmes?

Merci.

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Adobe Employee ,
Jan 06, 2022 Jan 06, 2022

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Hi,

 

We're sorry about the trouble with Lightroom Classic. Would you mind telling us the macOS version you're working on? You have mentioned that you transferred the application to the new Mac, did you install the application or transfer it using Time machine or any similar application?

 

Please try uninstalling & re-installing the application to check if that helps. Also, please check if Lightroom Classic has the necessary permissions on your Mac by following the steps suggested below:

1. Go to the System Preferences for your Mac, then Security and Privacy, then select the Privacy tab.

2. Then select Accessibility from the list to the left & check if Lightroom Classic is added to the list with a check mark in front of it.

3. If Lightroom Classic is not a part of the list, please add it by unlocking the window first using the lock at the bottom left, then clicking the + icon & navigating to the Applications folder.

4. Also, grant permissions to Lightroom Classic under Full disk access located in the same list as Accessibility.

5. Once done, restart the Mac & check if it helps.

 

Let us know if it helps!

Regards,

Nikunj

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