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Lightroom Classic 11.2 hangs on "Reading Preferences" on Macbook pro Big Sur 11.6.5

New Here ,
Apr 21, 2022 Apr 21, 2022

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Problem

Lightroom updated it's version and stuck on startup at "reading preferences" screen everytime I try to use Lightroom 11.2 or older.

Computer is Macbook pro 13inch Big Sur 11.6.5 (cannot be upgraded further)

 

Steps I tried that didn't work

  • Started Lightroom Classic with fresh preferences using Command-Option-Shift
  • Completely deleted the Old Catalog to try fresh
  • Completely cleared any Adobe software of my computer and deleted all Adobe settings/preferences from Library/Application support folders.
  • Used Adobe uninstaller to completely remove Creative Cloud
  • Reinstalled fresh version - no luck, still hangs.

What works

  • Tried installing multiple previous versions multiple times, all worked as long as it was LR 11.1 and under. Anything 11.2+ hangs.

Conclusion

Adobe's bug? Not sure how to proceed.

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LEGEND ,
Apr 21, 2022 Apr 21, 2022

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And, what if you update to v11.3.1?

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New Here ,
Apr 22, 2022 Apr 22, 2022

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Exactly the same. Anything above version 11.1 doesn't work. Anything below and including version 11.1 works fine. I replicates this over and over again with multiple versions.

 

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Community Expert ,
Apr 21, 2022 Apr 21, 2022

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Try logging into another account (you may need to make one), still crashing? 
Try starting up in Safe mode (hold down Shift Key when booting), still crashing? 
You might want to try running a free utility like Onyx: still crashing? 
https://www.titanium-software.fr/en/onyx.html
Also view:
https://www.macworld.com/article/352902/onyx-review-macos.html
https://www.macworld.com/article/224955/how-to-reset-a-macs-nvram-pram-and-smc.html
From Adobe:
https://helpx.adobe.com/photoshop/kb/basic-troubleshooting.html

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"

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