...including videios which used to play on older versions of Lightroom (.mov & .mp4 files).
Trying to play - I can see the thumbnail and play button but it is not responsive.
Trying to import - "An unknown error has occurred while reading the video file. Connecting to Dynamic Link server failed."
I've tried a few solutions found on web but with no joy (including a clean install of Lightroom Classic and renaming the dynamiclinkmanager and dynamicmediaserver folders to .old).
Thank you for any help.
Lightroom Classic version: 11.3.1 [ 202204181225-f90ebff5 ] License: Creative Cloud Language setting: en Operating system: Windows 10 - Home Premium Edition Version: 10.0.19043 Application architecture: x64 System architecture: x64 Logical processor count: 6 Processor speed: 2.8GHz SqLite Version: 3.36.0 Built-in memory: 16191.0 MB Real memory available to Lightroom: 16191.0 MB Real memory used by Lightroom: 1418.2 MB (8.7%) Virtual memory used by Lightroom: 1642.4 MB GDI objects count: 731 USER objects count: 1993 Process handles count: 2150 Memory cache size: 614.2MB Internal Camera Raw version: 14.3 [ 1072 ] Maximum thread count used by Camera Raw: 4 Camera Raw SIMD optimization: SSE2,AVX,AVX2 Camera Raw virtual memory: 95MB / 8095MB (1%) Camera Raw real memory: 95MB / 16191MB (0%) System DPI setting: 96 DPI Desktop composition enabled: Yes Displays: 1) 1920x1200, 2) 1920x1200 Input types: Multitouch: No, Integrated touch: No, Integrated pen: No, External touch: No, External pen: No, Keyboard: No
Graphics Processor Info: DirectX: NVIDIA GeForce GTX 1050 Ti (18.104.22.16851)