lightroom classic 12.3 denoise crashing windows 11 PC

[winrob]

 i have a windows 11 Pc with a 10th generation i7 processor 12m ofmemory and a radion rx550 video card  with 4 m of memory when   request the enhance dialog to  produce the denoised DNG the process takes along time, and  eventually crashes my video card.  this also does the same thing if I use camera raw through photoshop.  my  files are Olympus orf file, and insight into why this is happening?

[GoldingD]

Your GPU driver, what version?

Your VRAM on the GPU, how much again? 4Gb? Might be too low.

[Ian Lyons]

Denoise and Masks are both very picky about the GPU drivers. You haven't mentioned your driver version, but I think it would be worth checking the AMD site for the latest compatible driver. I've provided a link below for a page that matches your GPU card, but best do your own search.

https://www.amd.com/en/support/graphics/radeon-500-series/radeon-rx-500-series/radeon-rx-550

[DmanH]

I had same issue with dng files on windows 10.

Set preferences, performance, GPU to custom and checked all boxes.

So far so good.