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Since the 13.3 update and up to the current, Loupedeck is no longer working proper. The SDK apparently changed, and now the buttons and wheels on my 300 USD controller don't do what they are supposed to..
E.g.
SHADOWS now controls FILL LIGHT
HIGHLIGHTS now controls RECOVERY
WHITES now controls BRIGHTNESS
LUM RED controls the SCROLL BAR
CONTROL DIAL toggles CROP ON
It becomes unworkable...
[Moved from "Bugs" to "Discussions" by moderator. You cannot file a bug report for a third party utility.]
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In LrC, in the Calibration Panel, check your Process Version.
as for the last two, not functions on my LoupeDeck version (or I have not added them) so I cannot play with (LoupeDeck Live in my case)
Followup
As for the LUM Red. I cannot repeat that error. On my LoupeDeck Live, that one works despite changing Process version.
And my LoupeDeck Live does not have a CNTRL Dial (or I misunderstand), Oh I have dials, but they have various functions assigned that do not include CNTRL