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I'm having problems importing photos to LR Classic 9.0 from my desktop (macOS Catalina 10.15.1). The "No photos found" error message appears even when I know there are several, or even many dozen, photos there.
Let's say I have just scanned an image to my desktop as a .jpg or .jpeg. The jpg file will show up on the desktop but LR says No Photos Found when I select Desktop as the source. So I move the jpg file into a folder on the desktop and it still cannot be found for import by LR. Very frustrating!
Can anyone help? Thank you!
{Thread renamed by moderator}
After spending 2 3/4 hours in unsuccessful chat sessions, I finally called the Adobe telephone help line. Within less than 15 minutes after connecting with Adobe, a technician solved my problem between LR Classic 9.0 and macOS Catilina 10.15.1 as follows:
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Hi Arthur,
Sorry to hear about the "No Photos Found' error after updating to Lightroom Classic 9.0. Could you please let us know if it happens with some specific images or all images?
Could you try resetting the preferences of Lightroom and let us know if it helps? https://helpx.adobe.com/in/lightroom-classic/help/setting-preferences-lightroom.html
Regards,
Sahil
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Thank you, Sahil.
Until this problem is resolved it appears that I will not be able to import any images into LR from my desktop. Therefore, I appreciate any help you are able to provide.
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After spending 2 3/4 hours in unsuccessful chat sessions, I finally called the Adobe telephone help line. Within less than 15 minutes after connecting with Adobe, a technician solved my problem between LR Classic 9.0 and macOS Catilina 10.15.1 as follows:
The above successfully solved my problem. I very much appreciate the assistance of the Adobe technician.
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Man I wish this worked, but for me it doesn't. I've read lots of reports online about how this particular fix (go in and enable files/folder access permissions in OSX/Catalina) is supposed to solve the dreaded "No Photos Found" issue - but it doesn't. I've got OSX 10.15.2 on a 2015 MBP running LR 9.1 and I've tried both enabling Full Disk Access for Adobe Lightroom Classic, and checking all the boxes for access under Files and Folders. No luck. Tried rebooting, still no luck. Tried uninstalling and reinstalling LR, still no luck. What am I missing?
Weirdly, On1 Photo Raw *can* read that camera on this same machine, using the same USB port and cable (and yes, I had to go in an fix that app's permissions too), but that only works for my 5DmkIII, with my EOS 90D, On1 will NOT read that on this computer, but LR will *if* I put the SD card into the SD card slot instead of using the USB cable. Not an option for my 5DmkIII since that uses a CF card and I don't have a CF slot on the laptop, just an SD slot. So, right now I do all my importing for the 5DmkIII with On1 then add those files from the HD in LR, and do all my importing for the 90D using LR and SD card slot.
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It would work out better if you post your own problem, adding yourself to older posts can lead to no or few reply's. And your issue is not nessecarily the original poster issue.
Reccomend you include in your posting
1. Full description of problem (that is repeat what you just stated)
2. System zinformstion as Lightroom Classic reports it. In Lightroom click on Help, Ststem Info, Copy. PASTE (do not attach) that in your posting, include info from first line down to just past plug-in info.
3. Step by step documentation of what you are trying to accomplish.
side note, are you trying to import with camera connected to MAC or SD card in reader, In Import dialog under Sources, are you in Devices (bad) or Files (prefered), include that info in your new posting
4. Screenshot of Import dialog, full screen.
P.S., to be nice, Make sure to update your MACOS to 10.15.3, v10.15.2 had issues, including communicating to cameras.
P.S, update LRC to 9.2, v9.1 had issues.
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PERFECT!!!! Thank you SO much. I spent so much time on this stupid issue. Very grateful!
Melissa
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I recently moved to a new-to-me refurbished MacBook Pro (Retina, 15-inch, Mid 2014) running OSX 10.15.5 and moved my files using Migration Assistant. When I opened Lightroom it wasn't Classic so I went to the Adobe site to download Classic but then could not find my photos. I spent 2 hours on this site looking for answers and tried several solutions from above and other locations on Adobe's website. All this was without success, so I initiated a chat session with an adobe tech, which lasted 3 hours (you read that right), and we ended up exactly where we started. I'm now thinking I will have to use my old computer for Lightroom and my new computer for everything else. And the very frustrating part about this is that I really didn't want or ask for an "upgrade". Everything was fine as it was. But now I'm stuck with having to carry around two computers because Adobe is unable to make an upgrade simple.
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Your issue is very different. Please post your own discussion.
When you do include a copy of your system info (in LrC click on Help, click on System Info, click on Copy, paste into your post)
Include the info you have already provided, namely make/type of computer, model, version.
NOTICE THAT THE ABOVE DISCUSSION HAS BEEN ANSWERED. AS SUCH MANY OF US WILL NOT PAY ATTENTION TO A SOLVED ISSUE, WE MAY BE ONLY LOOKING AT UNRESOLVED. CREATE YOUR OWN.
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Great info. Solved issue for me. Thanks!!!
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Thank you so much
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I have spent a lot of time and frustration on this exact issue~. finally had time to research a bit and your suggestion worked! Thank you!!
jrk