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Lightroom Classic 9.2.1 window stays on top of all other windows (Windows 10)

New Here ,
Jun 12, 2020 Jun 12, 2020

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Hi!

 

I've had this problem for some weeks now that the Lightroom window insists on staying on top of other windows. Alt+Tab does not open an app on top of Lightroom, but it simply will not display that window if it's on the same screen with Lightroom. If I have Lightroom not maximised and I move another window to where Lightroom is, it will slide under Lightroom. If I have Lightroom open (not maximised) and another window under it(maximised or not), and I click on the top of this other window, it will not go on top Lightroom. This does not happen with other windows. I've searched for the solution from both Microsoft Windows side and Adobe side. I did find some threads regarding this issue from Adobe community, but they were either old (f. ex. from 2012) or just didn't apply to my problem.

 

Thanks for help in advance.

 

Timo

 

Below the System Info.

Lightroom Classic version: 9.2.1 [ 202004070813-7699d98a ]
License: Creative Cloud
Language setting: en
Operating system: Windows 10 - Home Premium Edition
Version: 10.0.18363
Application architecture: x64
System architecture: x64
Logical processor count: 4
Processor speed: 2.4 GHz
SqLite Version: 3.30.1
Built-in memory: 16276.1 MB
Real memory available to Lightroom: 16276.1 MB
Real memory used by Lightroom: 3415.0 MB (20.9%)
Virtual memory used by Lightroom: 9383.8 MB
GDI objects count: 1589
USER objects count: 4528
Process handles count: 3596
Memory cache size: 159.4MB
Internal Camera Raw version: 12.2.1 [ 415 ]
Maximum thread count used by Camera Raw: 3
Camera Raw SIMD optimization: SSE2,AVX,AVX2
Camera Raw virtual memory: 2158MB / 8138MB (26%)
Camera Raw real memory: 2193MB / 16276MB (13%)
System DPI setting: 96 DPI
Desktop composition enabled: Yes
Displays: 1) 1920x1080, 2) 1920x1080
Input types: Multitouch: No, Integrated touch: No, Integrated pen: No, External touch: No, External pen: No, Keyboard: Yes

 

 

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Adobe Employee ,
Jun 12, 2020 Jun 12, 2020

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Hi Timo,

 

We're sorry about the trouble with Lightroom Classic on your Windows 10 machine. Does this happen only while launching Lightroom Classic or all the time when you have Lightroom open?

 

Have you tried to re-install the application to check if it helps? Also, please ensure that ou have all available Windows updates installed on the computer.

 

You can try to reset the preferences of Lightroom using the steps mentioned here: https://adobe.ly/2JSym5e

Please backup your presets prior to resetting the preferences.

 

Let us know how it goes!

Regards,

Nikunj

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Community Beginner ,
Nov 21, 2022 Nov 21, 2022

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I have had the identical problem now for years!!  I would really like some help in getting this fixed.

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Community Expert ,
Nov 21, 2022 Nov 21, 2022

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And did you reset preferences as per the staff post?

Sean McCormack. Author of 'Essential Development 3'. Magazine Writer. Former Official Fuji X-Photographer.

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