Lightroom Classic and Camera Raw crashes when using Masking tool

[josn71161010]

Lightroom Classic version: 13.3.1 [ 202405311538-6d7c0308 ]

Camera Raw version: 16.3.1

Windows 11

When using the masking tool in Lightroom Classic or Camera Raw the application chrashes and shuts down.

[Moved from ‘Bugs’ to ‘Discussions’ by moderator, according to forum rules. A ‘bug’ is not just another word for a problem with software.]

[josn71161010]

It seems every Adobe app crashes when using an AI dependent tool.

[JohanElzenga]

Most likely you need to update your GPU drivers.

[josn71161010]

That's what I checked first but they are up to date. The problem started only a couple of days ago. Before everthing worked fine with the same drivers.

As I mentioned all Adobe apps react the same. After starting a tool that uses AI the application crashes.
I see no entry in the event log.
The logs are sent to Adobe so I hope to get a solution soon.

[dj_paige]

It seems every Adobe app crashes when using an AI dependent tool.

By @josn71161010

'

Only for some people. Most of us do not have this issue.

[dj_paige]

What is your GPU (exact make and model)?

[josn71161010]

Good news. The problem is solved.

I'm using a laptop with a Nvidia T500 graphic card.

After changing the GPU Utilization to 'Use for Graphics and compute needs'  it works fine.

So my mistake, I probably changed the setup before.

Thank you all.