Lightroom Classic and Canon Eos rebel t6 issue.

[Nicolas Vasquez C]

Dear Adobe Support,

I am writing to report an issue with Lightroom Classic. I am using a Canon EOS Rebel T6 camera, a USB tethering cable, and Windows 10. Lightroom Classic detects the camera and allows me to control the camera settings and view the live view, but I am unable to capture any images.

I have tried the following troubleshooting steps:

• I have restarted Lightroom Classic and my computer.
• I have tried using different USB ports.
• I have updated the firmware on my camera.
• I have uninstalled and reinstalled Lightroom Classic.

However, the issue persists. I would appreciate it if you could assist me with this issue.

Thank you for your time and attention to this matter.

Sincerely,

Nicolas Vasquez

[KR Seals]

Check this Adobe tethering page to see if your camera is supported for tethering. I'm a Nikon user so I'm just not familiar with Canon model designations.

[Nicolas Vasquez C]

Thanks KR Seals. I have checked and my camera is indeed listed as supported. It worked perfectly with previous versions of Lightroom, but in this case, for some reason, the photos I shoot are not stored on the hard drive. That is, I have control of the camera from Lightroom, even LiveView, but I can't get the photos shooted to be stored on the PC or even displayed on the screen to review, which is what I'm most interested in.

[KR Seals]

Try resetting the LrC preferences. That usually helps when LrC starts doing unusual things.

If that doesn't help, you can upgrade to LrC V 13.0 in the Adobe Creative Cloud app.

[JaimeCD]

Hola Nicolas. Soy Jaime y tengo el mismo problema. Pudiste resolverlo?

Saludos!

[KR Seals]

The original poster did not return to this thread after the suggestion to reset preferences. Maybe that fixed the issue. Give it a try yourself.

[JaimeCD]

Thank! Congratulaciones!

[Nicolas Vasquez C]

Hola Jaime, aún no lo resolví directamente en Lightroom. Actualmente uso una Canon SL3 con la función Disparo directo de  EOS Utility y en Lightroom activé la opción de autoimport (File->Autoimport->Enable Autoimport) para que detecte las fotos que hago con la aplicación de Canon, me ha resultado bastante práctico. Esto funciona tanto para Canon T6 como SL3. Espero pueda servirte.

[JaimeCD]

Hola Nicolas. Muchas gracias por responder. Finalmente también lo resolví de esa manera. Es un poco lenta la importación a LrC pero funciona. Saludos!!!