Lightroom Classic CC Keeps Crashing!

[Skooch221]

Hey Adobe Forum,

I recently updated to Lightroom Classic CC last week. And, yes, it's faster. Yes, it's better. Until it crashes. And crashes. Then crashes again. And crashes, again. And, again. And.....Yep, you guessed it; again and again. In one sitting, in one day, in about a six hour time period, Lightroom Classic CC has "quit unexpectedly" EIGHT TIMES. And now, everyday, it crashes about every half hour or so. What's up guys? This is really janking up my workflow! It saves my current work when it crashes. so, I'm not losing my work. But, I'm losing my patience, tolerance, and my professional respect for this application. Constant crashing and reopening of Lightroom is frustrating, aggravating, disturbing my workflow and quite frankly, STUPID. Is anyone else having this issue? And, if so, have you found a resolution? 

[mylenea27369309]

Still crashing and I had the worst service ever with Adobe .. i past 2 hours with a guy on the phone to finally tell me that they gonna recall me but no recall ... shitty service i am really disappointed.The Lightroom 2016 was so much better ! And with all the comments you should do something and refound everyone for this waist of time ! I’m not happy at all

[John Lastar]

My copy of LR crashes about every 15-30 minutes. Even when I'm not working in it. I'll edit a photo in PS then try and send it back to LR and I get the msg the LR has stopped working. No reason. And then I'm supposed to send a response to Adobe (that's a joke) telling them what I was doing. I wasn't doing anything in LR it just crashed.

I've finally stopped sending crash reports because its a waste of time. Adobe has my money and that's all they seem to care about. Their support is a joke.

[Sheilai]

Its happening with me as well.

[mo_production]

Hi, has anyone found any fix on this. I have disabled the the graphic processor and still keeps crashing and shutting down, this mainly happens when exporting photos.

[AxelMatt]

Have you tried to create a new catalog?

The next steps sounds drastic and it does take time and effort, but a clean installation can fix many problems:

1) Save your catalog to a secure location.

2) Use the CC Desktop App to deinstall  Lightroom (and Photoshop)

3) Download and run the Adobe Creative Cloud Cleaner Tool to remove all Adobe 'stuff'.

Use the Creative Cloud Cleaner Tool to solve installation problems

4) Open the CC Desktop App and install the latest version of Lightroom (& Photoshop)

5) Restore your catalog.

[JLiPhoto]

My Lightroom was crashing repeatedly within minutes. I created a new fresh empty Catalog and imported all photographs from the old Catalog to the new Catalog (File -> Import from Another Catalog...). I lost my Publish Services setting but problem resolved.

[higher_vision]

Mine would pull up an Adobe window (in Lightroom cc) that would load and not fully open and close, open, close, open and close and when I closed that Adobe window my light room would crash.

i just say here with it doing that for over 5 minutes and it finally let me in!

Not impessed with adobe

[crsdgzmn_]

Mine started crashing just today and it's been super weird, no warnings, no pc slow downs, not even a dialogue box that says lightroom has quit unexpectedly. I wouldn't even be doing anything intensive with lightroom, just culling and it crashes.

Also, ive tried downgrading my lightroom version but still the same.

If i revert back to Lightroom cc 2018, all my raw photos would have a different process so I don't really want to deal with that...

[crsdgzmn_]

update: I think I may have fixed it. Im running a laptop with a gtx 1070 max-q so I tried updating the NVIDIA Drivers using the NVIDIA experience app and all seems to be working fine now.

So i guess check if your GPU needs to be update, it might solve the issue!