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Lightroom Classic Crashes immediately after clicking on the app icon

Participant ,
Oct 18, 2020 Oct 18, 2020

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I am running the latest build of Lightroom, 9.4,  (I am a Photography Plan Adobe Subscriber) and every time I try to launch Lightroom  clicking on the .lrcat file (which I have in an external USB drive), it appears to almost start bouncing about in my mac dock , the splash screen appears for a few seconds but closes and quits immediately.

 

I reinstalled the OS (High Sierra), cleaned all Adobe Apps with the Cleaner of Adobe, reinstalled the Creative Cloud Desk top app a couple of times, uninstalled and installed LRC again and again, reset LRC preferences as recommended, but nothing works and I am desparate!

 

Everything was fine till this morning. I musr admit though that I used DaisyDisk app to delete some files and I might have gone a little over zealous with it.

 

But as I mentioned, I reinstalled High Sierra, the OSon my Mac and all the Adobe apps to which I am subscribed...

 

Please help.....

............

 

  Model Name: iMac

  Model Identifier: iMac12,1

  Processor Name: Intel Core i5

  Processor Speed: 2,7 GHz

  Number of Processors: 1

  Total Number of Cores: 4

  L2 Cache (per Core): 256 KB

  L3 Cache: 6 MB

  Memory: 20 GB

  Boot ROM Version: 87.0.0.0.0

  SMC Version (system): 1.71f22

  Serial Number (system): C02H91ERDHJN

  Hardware UUID: DFA4B64B-6690-526E-8E0E-9A2FFD069B65

 

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LEGEND ,
Oct 18, 2020 Oct 18, 2020

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By chance it there a .(DOT)lock file in the folder that contains that catalog file you are clicking on?

 

What happens if you Open LrC from the LrC icon in your Dock?

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Participant ,
Oct 18, 2020 Oct 18, 2020

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There's no .dot file in the same folder as the .lrcat file

If I try to start LRC from the icon in the dock, the same thing happens.

 

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LEGEND ,
Oct 18, 2020 Oct 18, 2020

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LEGEND ,
Oct 18, 2020 Oct 18, 2020

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NOT DOT DOT ".LOCK" file!!!

 

I included the (DOT) to emphasize the DOT before the word LOCK.

 

Best of luck to you. I'm out.

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Community Expert ,
Oct 18, 2020 Oct 18, 2020

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Please try switch off the GPU support from the Lightroom preferences and check if that helps to fix the issue

Go to Lightroom > Preferences > Performance tab > Uncheck "Use Graphics Processor" > Restart Lightroom.

Adobe Lightroom GPU Troubleshooting and FAQ 

https://helpx.adobe.com/lightroom-classic/kb/troubleshoot-gpu.html

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 10 Pro 22H2 -- LR-Classic 13.2 - Photoshop 25.5 - Nik Collection 6.8 - Topaz Photo AI 2

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Participant ,
Oct 18, 2020 Oct 18, 2020

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Thank you, but...

This is rather impossible: The problem is I can't start LRC, it keeps on crashing after one or two seconds after clicking the LRC icon, so how can I disable the GPU??

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LEGEND ,
Oct 18, 2020 Oct 18, 2020

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Participant ,
Oct 18, 2020 Oct 18, 2020

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There's no .dot file in the same folder as the .lrcat file

If I try to start LRC from the icon in the dock, the same thing happens.

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LEGEND ,
Oct 18, 2020 Oct 18, 2020

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