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Lightroom Classic Crashing when importing from SD card

New Here ,
Feb 02, 2018 Feb 02, 2018

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I'm running Lightroom Version CC 2015.7, the most current version I can update to,  Starting a few weeks ago, every time I try to import from the SD card slot on my iMac, Lightroom immediately crashes.  This does not occur when I import from my XQD card when it is inserted into an adapter which is plugged into a USB slot.  Any suggestions?

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correct answers 1 Correct answer

Community Expert , Feb 02, 2018 Feb 02, 2018

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Community Expert ,
Feb 02, 2018 Feb 02, 2018

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New Here ,
Feb 03, 2018 Feb 03, 2018

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This was the fix.  Simple.  Thanks!!

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Community Expert ,
Feb 03, 2018 Feb 03, 2018

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you're welcome.

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New Here ,
Nov 10, 2023 Nov 10, 2023

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the link is broken and im having ehe same issues and i cant figure out how to reset the preferences 

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Community Beginner ,
Nov 11, 2023 Nov 11, 2023

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LATEST

This is a better option.
https://www.lightroomqueen.com/how-do-i-reset-lightrooms-preferences/

 

Press ALT in the PREFERENCES > GENERAL tab. A hidden button appears(*Adobe!!! Bad user interface design!!!)

Reset preferences there...

 

 

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New Here ,
Feb 02, 2018 Feb 02, 2018

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I have a similar problem.  When I open the import dialogue, it is very slow and often crashes.  So it might take 30 - 60 seconds for the import dialog to populate.

It takes a long time to respond when I hit the import button, if - indeed - it responds at all.

Resetting the preferences doesn't help.

This problem seems to have developed in the last month so.

This is a major problem

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LEGEND ,
Feb 03, 2018 Feb 03, 2018

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One possible cause is that your hardware (card reader/card/USB Cable) has gone bad. Try different hardware.

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New Here ,
Feb 03, 2018 Feb 03, 2018

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Thanks for this.

Mine is actually built in, but I don't think it's this.  I can access the card through windows without any difficulty and - when the import actually starts - it's quite fast,

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