• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Lightroom Classic Denoise Spins but never Completes (worked earlier)

New Here ,
Apr 19, 2023 Apr 19, 2023

Copy link to clipboard

Copied

The new denoise feature worked for a while today, but now it spins and never completes. It seems specific to images with AI-based masks. I let it run for half an hour and never saw an error. Is there a log anywhere that can help diagnose the issue? I'm have a 24gb VRAM NVidia 3090 ti, so I doubt the GPU is an issue.

TOPICS
Windows

Views

322

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Apr 19, 2023 Apr 19, 2023

Copy link to clipboard

Copied

Can you advise what edit features you are applying in LrC to the raw image prior to invoking the Enhance DeNoise feature?

Regards, Denis: iMac 27” mid-2015, macOS 11.7.10 Big Sur; ( also laptop Win 11, ver 23H2; LrC 13.4,;) 2TB SSD, 24 GB Ram, GPU 2 GB; LrC 12.5,; Lr 6.5, PS 24.7,; ACR 15.5,; Camera OM-D E-M1

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Engaged ,
Apr 19, 2023 Apr 19, 2023

Copy link to clipboard

Copied

You could check first if your GPU drivers are up to date.

 

Adobe advises to use AI-Denoise early on in the process, but I've run it on older photos with AI-based masks and it worked, but does take longer. (I'm on a Mac and it sounds like your on Windows, so our experiences probably won't match.)

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Apr 19, 2023 Apr 19, 2023

Copy link to clipboard

Copied

Just tried it on an image with AI masks and it worked fine. Maybe somebody with a similar machine needs to test. Alex's advice of making sure the GPU drivers are up to date is definitely a good thing to check.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Apr 19, 2023 Apr 19, 2023

Copy link to clipboard

Copied

To build on @alexskunz's reply, most problems with AI masking are caused by older, buggy graphics drivers. Try updating your graphics driver by going directly to the manufacturer's web site:
https://helpx.adobe.com/lightroom-classic/kb/troubleshoot-gpu.html#solution-4


If that doesn't help, please copy/paste here the entire contents of the LR menu command Help > System Info -- that will let us see exactly which versions of hardware and software LR thinks you're running.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Oct 23, 2023 Oct 23, 2023

Copy link to clipboard

Copied

I have a shiny new driver for my NVIDIA Geforce Max with 8 gb dedicated memory.  It absolutely does not ever finish denoising.  My computer is an HP-Omen I7 with 16 gb memory.

What the heck?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Oct 23, 2023 Oct 23, 2023

Copy link to clipboard

Copied

quote

I have a shiny new driver for my NVIDIA Geforce Max with 8 gb dedicated memory.  It absolutely does not ever finish denoising.  My computer is an HP-Omen I7 with 16 gb memory.

What the heck?


By @Paula15C3

 

In LrC, in Help, in System Information, what do you see for the GPU info, example follows:

 

Graphics Processor Info: 
DirectX: NVIDIA GeForce RTX 3070 (31.0.15.3758)
Init State: GPU for Export supported by default
User Preference: GPU for Export enabled

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Oct 23, 2023 Oct 23, 2023

Copy link to clipboard

Copied

LATEST

Your "shiny new" driver - who says so? Windows?

 

Windows driver checker is seriously unreliable: confirm using your driver software, or a visit to the driver maker's website.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines