• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Lightroom Classic does not free up used memory

Explorer ,
Oct 31, 2022 Oct 31, 2022

Copy link to clipboard

Copied

Hello Adobe Team,

 

Issue:

On MacOS 13, Lightroom Classic (vers. 12.0.1) does not free up used memory when syncing cloud files, becoming unresponsiv and eventually forcing the macbook to shut down. 

 

SysSpecs:

  • Macbook Pro 13" M2 with MacOS 13
  • MacOS Ventura 13.0
  • RAM: 24GB
  • Internal HD: 1 TB
  • Ext. HD: 2 TB

 

Software:

  • Lightroom Classic vers. 12.0.1 (also vers.12.0)
  • Lightroom CC Web (15.000 in cloud storage)

 

Prerequisites:

 

Re-produce:

  • Objective: sync Lightroom CC Cloud Images into a new created catalog on a  Macbook Pro 13" M2.
  • Catalog: saved onto internal MacOS HD 1 TB
  • Images: syncing onto external 2TB HD
  • After about 1-2hours the memory is used up by Lightroom Classic, provokes a MacOS out of memory warning and LR classic becoming unresponsiv.
  • when trying to sync the 15k image overnight, the macbook will shut down, due to beeing out of memory.
  • stopping the sync process in LR Classic,  leaving LR to idle, will not free up the used memory. 
  • only a LR Classic restart frees up used memory

 

Expected behavior:

  • Lightroom classic ver. 12.01 (and 12.0) will free up unused memory.

 

Please advice how to proceed with this issue.

I will be happy to provide further information, if needed.

 

 

 

Apps: LR Classic, LR CC, LR CC mobile. PS +++ Devices: Macbook Pro 13" M2 (2022), MacBook Pro 15" (2012), Win10 PC, iPad Pro (2018), iPhone 13 Pro, +++ Sony A7IV, Lumix G9, Canon G11, +++ Website: https://mobios.de
TOPICS
macOS

Views

164

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Nov 19, 2022 Nov 19, 2022

Copy link to clipboard

Copied

LATEST

So this didn´t go so well in terms of support. After nearly a month, I was hoping some feedback from Adobe support. Maybe an Adobe delegate can provide me with some informations as to where to post this bug. Please. 

Apps: LR Classic, LR CC, LR CC mobile. PS +++ Devices: Macbook Pro 13" M2 (2022), MacBook Pro 15" (2012), Win10 PC, iPad Pro (2018), iPhone 13 Pro, +++ Sony A7IV, Lumix G9, Canon G11, +++ Website: https://mobios.de

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines