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Lightroom Classic does not free up used memory

Explorer ,
Oct 31, 2022 Oct 31, 2022

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Hello Adobe Team,

 

Issue:

On MacOS 13, Lightroom Classic (vers. 12.0.1) does not free up used memory when syncing cloud files, becoming unresponsiv and eventually forcing the macbook to shut down. 

 

SysSpecs:

  • Macbook Pro 13" M2 with MacOS 13
  • MacOS Ventura 13.0
  • RAM: 24GB
  • Internal HD: 1 TB
  • Ext. HD: 2 TB

 

Software:

  • Lightroom Classic vers. 12.0.1 (also vers.12.0)
  • Lightroom CC Web (15.000 in cloud storage)

 

Prerequisites:

 

Re-produce:

  • Objective: sync Lightroom CC Cloud Images into a new created catalog on a  Macbook Pro 13" M2.
  • Catalog: saved onto internal MacOS HD 1 TB
  • Images: syncing onto external 2TB HD
  • After about 1-2hours the memory is used up by Lightroom Classic, provokes a MacOS out of memory warning and LR classic becoming unresponsiv.
  • when trying to sync the 15k image overnight, the macbook will shut down, due to beeing out of memory.
  • stopping the sync process in LR Classic,  leaving LR to idle, will not free up the used memory. 
  • only a LR Classic restart frees up used memory

 

Expected behavior:

  • Lightroom classic ver. 12.01 (and 12.0) will free up unused memory.

 

Please advice how to proceed with this issue.

I will be happy to provide further information, if needed.

 

 

 

Apps: LR Classic, LR CC, LR CC mobile. PS +++ Devices: Macbook Pro 13" M2 (2022), MacBook Pro 15" (2012), Win10 PC, iPad Pro (2018), iPhone 13 Pro, +++ Sony A7IV, Lumix G9, Canon G11, +++ Website: https://mobios.de
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Explorer ,
Nov 19, 2022 Nov 19, 2022

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LATEST

So this didn´t go so well in terms of support. After nearly a month, I was hoping some feedback from Adobe support. Maybe an Adobe delegate can provide me with some informations as to where to post this bug. Please. 

Apps: LR Classic, LR CC, LR CC mobile. PS +++ Devices: Macbook Pro 13" M2 (2022), MacBook Pro 15" (2012), Win10 PC, iPad Pro (2018), iPhone 13 Pro, +++ Sony A7IV, Lumix G9, Canon G11, +++ Website: https://mobios.de

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