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My lightroom software disappeared after a hard drive crash. Adobe isn't helping me. How do I get it back since I must use desktop versions because I don't have adequate internet access.
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Do you have an Adobe Plan subscription? Perhaps the Photography Plan?
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If you do subscribe to the Photography Plan (Your post header indicates "Classic"!)
You will need (even temporary) access to internet. [Any friends with good internet 🙂 ]
First download the Creative Cloud Desktop App then install Classic from the App-
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If you're using Lightroom 6 you'll find the appropriate download links here:
Adobe Lightroom 6 (CC 2015) Direct Download Links – Free Trials | ProDesignTools
Scroll down to the section "Adobe Lightroom 6/CC 2015 Direct Download Links"
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All of the Adobe applications, even the desktop versions, require internet access roughly once a month as the software is substriction based. The software must be verified periodically.
warmly/j
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What version of Lightroom Classic?
If you don't have an older installer (for very old copies prior to CC), or you have CC and no internet access, you're kind of stuck here unless you have this backed up wherever you are. IOW, the resolution is likely going to require net access.