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Lightroom Classic error when trying to "Sync" my Library Assets

Explorer ,
Aug 05, 2022 Aug 05, 2022

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This has been happening for over a couple of years now.  While it isn't extremely critical for my regular use of LR; it still is irritating.

When I open the Creative Cloud Desktop, there is a cloud with an "!". 

I click on the cloud and it opens a window that contains the following items.

1. my total "Cloud Storage" bar with the current amount used out of the total available.

2. File synciing (which works fine and is "up to date".

3. Red Triangle with "!" and error message "Libraries sync error", "Sorry, your libraries didn't sync", and a button to click on to run the "sync".

 

When I try to run the sync, it appears to be working until it gets to 85% at which point it crashes and re-posts the same error message.

How about some help resolving that long standing failure?

 

System Information.

Windows 10 fully updated

Lightroom Classic version: 11.4.1 [ 202206241800-b406ce4c ]
License: Creative Cloud
Language setting: en
Operating system: Windows 10 - Business Edition
Version: 10.0.19044
Application architecture: x64
System architecture: x64
Logical processor count: 24
Processor speed: 3.6GHz
SqLite Version: 3.36.0
Built-in memory: 65480.8 MB
Real memory available to Lightroom: 65480.8 MB
Real memory used by Lightroom: 1241.5 MB (1.8%)
Virtual memory used by Lightroom: 2218.4 MB

 

LIGHTROOM FULL SYSTEM DATA DUMP. Available if requested.

Howard H.

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Community Expert ,
Aug 06, 2022 Aug 06, 2022

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Sorry- not an answer, only a question-

What plan do you subscribe to? Your screen-clip indicates you have 100GB. Normally the Photography Plan only offers 20GB.  Do you have a Student or Enterprise plan that may be limiting your sync.

 

 

Regards. My System: Lightroom-Classic 13.2 Photoshop 25.5, ACR 16.2, Lightroom 7.2, Lr-iOS 9.0.1, Bridge 14.0.2, Windows-11.

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Explorer ,
Aug 07, 2022 Aug 07, 2022

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I have the full Adobe package not just the photo package.

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