Lightroom Classic fails to backup due to lack of space

[Suzanne Mathia]

Client reported error message when trying to backup due to lack of space on hard drive.  They contacted Adobe and they created a new catalog but the problem still exists.

It backed up one time then fails on subsequent tries.  Catalog and backups are on Internal Mac HD with over 400 GB of available, images on externals. 

Tried a new catalog

tried moving backups to a new location

Checked permissions on drive and folders

Any other suggestions?

Mac Sonoma 14.5 Lightroom Classic 13.5

[dj_paige]

What exact word-for-word error message?

[Suzanne Mathia]

[dj_paige]

I have gotten similar messages. Restarting the computer makes it go away.

[Suzanne Mathia]

Thanks for your response but we've restarted a number of times to no avail

[dj_paige]

Catalog and backups are on Internal Mac HD with over 400 GB of available, images on externals.

If I am understanding properly, you are putting the backup on the same disk as the working catalog? This is very poor practice, backups should (MUST!) go on a different disk. What happens if you do the backup to a different disk?

[GoldingD]

How large are these two files/folders before you attempt the backup

• .lrcat
• .lrcat-data