Lightroom classic fails to start

[harryl39952362]

Hi there,

Lightroom Classic (Version 10.2) fails to start when I open it, it simply brings up the error reporting window after launch.

Initially, I was working from an external hard drive which has been partially corrupted and Lightroom crashed. Then when I tried to relaunch it Lightroom didn't start and it brought up the error reporting window. It continued to do this each time I launched it so I uninstalled and reinstalled it and it still brings up the error-reporting dialog every time it is launched. I have pasted the crash report from the error reporting dialog below in the hope someone can tell me whats going on?

I cannot use Lightroom non-classic as I keep my photos on various hard drives which that doesn't allow. Any help getting Lightroom Classic working again would be greatly appreciated.

Cheers,

Harry

Crash report:

<?xml version="1.0"?>
<!DOCTYPE AdobeCrashReport SYSTEM "AdobeCrashReporter.dtd">
<crashreport serviceVersion="4.7.0" clientVersion="4.7.0" applicationName="Adobe Lightroom Classic" applicationVersion="10.2" build="[202103041821-226a1211]" source="Windows-Client" crashType="n/a">
<time year="2021" month="3" day="24" hour="12" minute="29" second="53" timeoffset="0" timezone="GMT Standard Time"/>
<user guid="9d39cd99-327f-47be-9d89-6e6823fb2115"/>
<system platform="Windows 10 Home" osversion="10.0" osbuild="19042" applicationlanguage="en-us" userlanguage="en-GB" oslanguage="en-GB" ram="12287" machine="AMD Phenom(tm) II X4 965 Processor" model="AMD64 Family 16 Model 4 Stepping 3" cpuCount="4" cpuType="8664" cpuFreq="3407 MHz" processorArchitecture="9"/>
<gpu>
<gpuinfo availability="Running/Full Power" adapterCompatibility="Advanced Micro Devices, Inc." adapterRAM="1024 MB" caption="AMD Radeon HD 6900 Series" description="AMD Radeon HD 6900 Series" driverDate="20151104000000.000000-000" driverVersion="15.201.1151.1008" videoModeDescription="1920 x 1080 x 4294967296 colors" pnpDeviceID="PCI&#92;VEN_1002&#38;DEV_6719&#38;SUBSYS_31231682&#38;REV_00&#92;4&#38;3AA12E28&#38;0&#38;0018" installedDisplayDrivers="amdxc64.dll,aticfx64.dll"/>
</gpu>
<crash exception="EXCEPTION_IN_PAGE_ERROR" exceptionCode="0xc0000006" instruction="0x00007FFD0D8B86CE">
<backtrace crashedThread="0">
<thread index="0">
<stackStatement index="0" address="0x00007FFD0D8B86CE" symbolname="luaopen_WFSQLiteSetLogicImp"/>
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<stackStatement index="36" address="0x00000001402A7646" symbolname="AgApplication_load"/>
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<stackStatement index="38" address="0x00007FFD0E21FD64" symbolname="unknown"/>
<stackStatement index="39" address="0x000000014015D3BA" symbolname="AgViewWin32Window::`default constructor closure&#39;"/>
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<stackStatement index="41" address="0x00007FFD949C2651" symbolname="RtlUserThreadStart"/>
</thread>
</backtrace>
<registerSet>
<register name="RAX" value="0x0000000000000000"/>
<register name="RBX" value="0x000000000769C430"/>
<register name="RCX" value="0x000000000769C430"/>
<register name="RDX" value="0x000000000769C430"/>
<register name="RSI" value="0x0000000007660608"/>
<register name="RDI" value="0x0000000022D43000"/>
<register name="RSP" value="0x000000000014E5D0"/>
<register name="RBP" value="0x0000000000000004"/>
<register name="RIP" value="0x00007FFD0D8B86CE"/>
<register name="EFL" value="0x0000000000010206"/>
<register name="LastExceptionToRip" value="0x0000000000000000"/>
<register name="LastExceptionFromRip" value="0x0000000000000000"/>
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[harryl39952362 · Accepted solution]

Update in case anyone has the same problem: After restarting my computer several times Lightroom has decided to work again. Don't know why but hey, it works I guess

[Josef25546741pdhm]

For me the update is not option, it was updated 5 days ago. Yesterday it works normaly, but not today and nothing has changed. So I dont know what to do with it and wheres the problem.

[Jay27537435ubed]

This did the trick for me: https://answers.microsoft.com/en-us/windows/forum/all/mfc140udll-was-not-found/6ce1a01e-a91b-4223-92...

I downloaded and installed https://aka.ms/vs/17/release/vc_redist.x86.exe as per the link in the article above.