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Lightroom Classic - Freezing when zooming and cropping

New Here ,
Dec 13, 2022 Dec 13, 2022

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When cropping and zooming on images, I constantly end up with the program freezing on the zoomed or cropped photo. It does not change if I switch images. It started to occur ever since the update to Lightroom Classic 23 and the issue consistently occurs now and then when cropping, rotating, or zooming into an image. It can be the first time doing any of the said actions, or the twentieth time during an editing session. 

 

As of writing this report, the latest Lightroom version was 12.1, the problem is still occurring and is extremely annoying since the only solution I have found is to restart Lightroom. (The video is also from me using Lightroom 12.1.)

 

Please Adobe, fix this issue.

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New Here ,
Dec 13, 2022 Dec 13, 2022

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Addition:

My computer does not see any performance-related effects when this issue happens. 

My computer's specs are the following: Intel i9 10940X, Nvidia RTX 2080Ti, 64gb ram & Windows 11. 

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Community Expert ,
Dec 13, 2022 Dec 13, 2022

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Try resetting your Lightroom preferences:
https://helpx.adobe.com/lightroom-classic/help/setting-preferences-lightroom.html
Also see: https://community.adobe.com/t5/lightroom-classic-discussions/important-steps-for-manually-resetting-...

Quit Lightroom Classic.
macOS: Press and hold the Shift + Option keys.
Windows: Press and hold the Shift + Alt keys.
While holding down the keys, launch Lightroom Classic.
When asked, select "Yes". 

If that doesn't work, disable GPU in preferences; better?

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"

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New Here ,
Dec 16, 2022 Dec 16, 2022

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Unfortunately, neither option solved the issue. The problem still occurs regularly as shown by the video attached straight after resetting preferences and disabling all GPU-related help.

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