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Lightroom Classic importing issue

New Here ,
Jul 02, 2021 Jul 02, 2021

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Hello,

I'm importing photos from my SD card to lightroom with a new external harddrive. When import any set of photos it takes forever but moreover it only imports 5-10 images before it stalls. I always have to hit cancel and restart the import to get any remaining images to copy. I've done the update and this has not fixed the problem. I have plenty of space on my hd and the computer reads the sd fine for selection. Any thoughts? Thank you. 

 

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Adobe Community Professional ,
Jul 02, 2021 Jul 02, 2021

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You could try a quick test to help determine the where the issue is by copying files directly to your drive first and then import to Lr. If that works seamlessly then it may be the card or the card reader or the external  hard drive. What OS are you running?

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LEGEND ,
Jul 02, 2021 Jul 02, 2021

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I'm importing photos from my SD card to lightroom with a new external harddrive. When import any set of photos it takes forever but moreover it only imports 5-10 images before it stalls. Any thoughts?

 

A possibility is that the card, or the card reader, is malfunctioning.

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LEGEND ,
Jul 02, 2021 Jul 02, 2021

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First up, getting the work done.

As you stated copying from the SD card to a hard drive works outside if LrC, do so, Copy them to the folder you want them in, then in LrC import them using ADD.

 

You might find this workaround speeds up imports, and change to it in general, but to each their own)

 

As to what is failing? hmm.

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LEGEND ,
Jul 02, 2021 Jul 02, 2021

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Moving on, how are you trying to accomplish the import from SD card in LrC using Copy? Specific questions:

 

Are you (one of 3)

 

  • Placing SD card in a card reader.

or

  • Keeping SD card in camera, connecting via USB.

or

  • Keeping SD card in camera, connecting via WiFi.

 

 

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LEGEND ,
Jul 02, 2021 Jul 02, 2021

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Next up

I have plenty of space on my hd and the computer

Two (possibly) different bits of space to consider.

 

  • Where is your catalog stored. How much free space in %, Looking for at least 20% (old standard, some calling for 30% lately)
  • Where are your photos stored. Same drive? How much space available (quantity, not %)

 

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LEGEND ,
Jul 02, 2021 Jul 02, 2021

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LATEST

And.

 

Please post your System Information as Lightroom Classic (LrC) reports it. In LrC click on Help, then System Info, then Copy. Paste that information into a reply. Please present all information from first line down to and including Plug-in Info. Info after Plug-in info can be cut as that is just so much dead space to us non-Techs.

GoldingD_0-1625263386702.jpeg

 

GoldingD_1-1625263386703.png

 

Sample below as of 7/1/2021
Lightroom Classic version: 10.3 [ 202105281559-8dc50eb4 ]
License: Creative Cloud
Language setting: en
Operating system: Windows 10 - Business Edition
Version: 10.0.19043
Application architecture: x64
System architecture: x64
Logical processor count: 8
Processor speed: 4.0GHz
SqLite Version: 3.34.0
Built-in memory: 16317.1 MB
Real memory available to Lightroom: 16317.1 MB
Real memory used by Lightroom: 1302.8 MB (7.9%)
Virtual memory used by Lightroom: 1586.9 MB
GDI objects count: 746
USER objects count: 2288
Process handles count: 1909
Memory cache size: 252.3MB
Internal Camera Raw version: 13.3 [ 807 ]
Maximum thread count used by Camera Raw: 5
Camera Raw SIMD optimization: SSE2,AVX,AVX2
Camera Raw virtual memory: 299MB / 8158MB (3%)
Camera Raw real memory: 303MB / 16317MB (1%)
System DPI setting: 96 DPI (high DPI mode)
Desktop composition enabled: Yes
Displays: 1) 2560x1440
Input types: Multitouch: No, Integrated touch: No, Integrated pen: Yes, External touch: No, External pen: Yes, Keyboard: No
 
Graphics Processor Info:
DirectX: NVIDIA GeForce GTX 1070 Ti (27.21.14.6089)
 
Application folder: C:\Program Files\Adobe\Adobe Lightroom Classic
Library Path: F:\Files\Pictures\Vacations and Day Trips\Photo Trips\24 Photo Trip September 2019\24 Photo Trip September 2019-v10.lrcat
Settings Folder: C:\Users\goldi\AppData\Roaming\Adobe\Lightroom
 
Installed Plugins:
1) Aurora HDR
2) ColorChecker Camera Calibration
3) DxO PhotoLab 3
4) DxO PhotoLab 3 Impor

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