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Lightroom Classic installer

New Here ,
Sep 19, 2019 Sep 19, 2019

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At beginning of Installthe Installer asks for Password. I entered the Adobe password I have, but does not accept. What is the problem?

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Adobe Employee ,
Sep 19, 2019 Sep 19, 2019

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Hi there,

 

Could you confirm if you are using a Mac or Windows computer?

 

In case you are using a Mac and the pop up is asking for the password to allow the installer to make changes then try to use your Mac password in the field. Basically your computer is asking for authentication to allow the installer to run.

 

Regards

Nikunj

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New Here ,
Sep 27, 2019 Sep 27, 2019

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Thank you for your response. All sorted 👍🏻

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