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Lightroom classic is running so slow it is almost unusable

Community Beginner ,
Mar 12, 2020 Mar 12, 2020

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I have been using Lightroom since version 1.0. I am up to date with my updates on the current classic CC. It has been running so slow for the last several months it is bordering on totally unusable. When I open it takes minutes to load. Every click on the import process, from import, to selecting the drive, to selecting the folder (both for cards and already-uploaded on RAID on USB-C connection), takes 3-6 minutes. I often get the whited out scren and Lightroom is not responding message before it comes back again. 

I am running it on a I7-3770k processor, Nvidia GXO1060,, 32GB RAM, with the catalog on its own SSD. I start the new year with new catalogs for my commercial and news photography, so the catalog have hardly any photos in them. The photos are from a D4 and D810. I regularly optimize the catalog. I do not have an enormous number of presents.. I've done nearly every step on the optimization web page. Help????

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Adobe Employee ,
Mar 13, 2020 Mar 13, 2020

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Hi there, 

 

We are sorry about the experience with Lightroom Classic. Would you mind sharing the version of Windows you are using?

 

Would you mind checking the below mentioned details and performing the steps to check if it helps?

  1. Go to Preferences > Performance and increase the Camera Raw Cache size to 10.0GB or more.
  2. On the same tab, check the option to Use Smart Previews instead of Original for image editing and uncheck the option to Generate Previews in Parallel.
  3. On the Performance tab itself, select off from the drop down for Use Graphic Processor
  4. Go to the General tab and check the box to Replace Embedded previews by standard previews during idle time.

Once you have made the above-mentioned changes, quit and relaunch Lightroom Classic prior to testing the application.

 

Regards,

Nikunj

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Community Beginner ,
Nov 25, 2022 Nov 25, 2022

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This has made things better for me. Thanks! Mine was running so slow despite my laptop being an absolute beast. 

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New Here ,
Jul 19, 2023 Jul 19, 2023

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This has been a life changer. Thank you so much!

 

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Community Beginner ,
Aug 16, 2023 Aug 16, 2023

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Hi,

Is lowering the expectations and performances on a healthy, performant computer is really the solution?

Why the real problem is not addressed?
Mine was working perfectly good till an updated ruined it all?

Now do I really have to uncheck all the options for performance that I was using to make the program work properly? Is this really your solution?

Switching to smart previews made me delete many of my good pictures when I thought that they were out of focus or low quality!

It’s really shameful that Adobe tells us to expect less for the application to work! And this, with a very powerful gaming computer and 32Go or RAM that I am using!

Particularly when all worked well before!

On the CC side, all that Adobe is trying to do is to sell more stockage when I absolutely don’t need and never even need to use!

This has seriously made me start looking for more performant programs even if I am used to LR and used to enjoy working with it!
Somehow, it’s a big shame and a big minus to the company!

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LEGEND ,
Aug 16, 2023 Aug 16, 2023

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quote

Hi,

Is lowering the expectations and performances on a healthy, performant computer is really the solution?

Why the real problem is not addressed?
Mine was working perfectly good till an updated ruined it all?

Now do I really have to uncheck all the options for performance that I was using to make the program work properly? Is this really your solution?

Switching to smart previews made me delete many of my good pictures when I thought that they were out of focus or low quality!

It’s really shameful that Adobe tells us to expect less for the application to work! And this, with a very powerful gaming computer and 32Go or RAM that I am using!

Particularly when all worked well before!

On the CC side, all that Adobe is trying to do is to sell more stockage when I absolutely don’t need and never even need to use!

This has seriously made me start looking for more performant programs even if I am used to LR and used to enjoy working with it!
Somehow, it’s a big shame and a big minus to the company!


By @Ramin21895599z4gl

You have added your points/issue into a three year old discussion. LrC versions, and PC OS versions have changed since. Plus who knows how similar your hardware is to that of the OP.

 

Please post your own discussion. When you do, be specific as to issues you are having, and include in your post, the LrC version, your PC OS version, CPU specs, Amount of RAM, GPU make/model, Amount of GPU VRAM,  GPU driver version, etc. 

 

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Community Beginner ,
Aug 16, 2023 Aug 16, 2023

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I did not notice that it was that old! The search took me there! Maybe they should be deleted!
But I see the problem is not new and still there!

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Community Beginner ,
Aug 16, 2023 Aug 16, 2023

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If you insist, here is what the system info tells me and I see that it has not detected that I am running Windows 11 and not 10 as here below!

 

Lightroom Classic version: 12.4 [ 202306052221-b70c0975 ]
License: Creative Cloud
Language setting: en
Operating system: Windows 10 - Home Premium Edition  Windows 11 Home is the right version.
Version: 10.0.22621
Application architecture: x64
System architecture: x64
Logical processor count: 16
Processor speed: 2.3GHz
SqLite Version: 3.36.0
CPU Utilisation: 0.0%
Built-in memory: 32531.3 MB
Dedicated GPU memory used by Lightroom: 1542.8MB / 3977.0MB (38%)
Real memory available to Lightroom: 32531.3 MB
Real memory used by Lightroom: 5063.3 MB (15.5%)
Virtual memory used by Lightroom: 10370.0 MB
GDI objects count: 1365
USER objects count: 3813
Process handles count: 5385
Memory cache size: 2006.1MB
Internal Camera Raw version: 15.4 [ 1508 ]
Maximum thread count used by Camera Raw: 5
Camera Raw SIMD optimization: SSE2,AVX,AVX2
Camera Raw virtual memory: 3026MB / 16265MB (18%)
Camera Raw real memory: 3162MB / 32531MB (9%)
System DPI setting: 120 DPI
Desktop composition enabled: Yes
Standard Preview Size: 1920 pixels
Displays: 1) 1920x1080
Input types: Multitouch: No, Integrated touch: No, Integrated pen: No, External touch: No, External pen: No, Keyboard: No

Graphics Processor Info:
DirectX: NVIDIA GeForce RTX 3050 Laptop GPU (31.0.15.3598)
Init State: GPU for Image Processing supported by default
User Preference: Auto

Application folder: C:\Program Files\Adobe\Adobe Lightroom Classic
Library Path: C:\Users\ramin\OneDrive\Pictures\Lightroom\Lightroom Catalog.lrcat
Settings Folder: C:\Users\ramin\AppData\Roaming\Adobe\Lightroom

Installed Plugins:
1) AdobeStock
2) Flickr
3) Nikon Tether Plugin

Config.lua flags: None

Adapter #1: Vendor : 10de
Device : 25a2
Subsystem : 153a1025
Revision : a1
Video Memory : 3977
Adapter #2: Vendor : 8086
Device : 9a60
Subsystem : 15391025
Revision : 1
Video Memory : 80
Adapter #3: Vendor : 1414
Device : 8c
Subsystem : 0
Revision : 0
Video Memory : 0
AudioDeviceIOBlockSize: 2048
AudioDeviceName: $$$/dvaaudiodevice/SystemDefaultAndEffectiveDeviceName=System Default - Speakers (Realtek(R) Audio)#{comment}DVAAU-4201250: Open the audio hardware preferences page.
AudioDeviceNumberOfChannels: 2
AudioDeviceSampleRate: 96000
Build: LR5x19
Direct2DEnabled: false
GL_ACCUM_ALPHA_BITS: 16
GL_ACCUM_BLUE_BITS: 16
GL_ACCUM_GREEN_BITS: 16
GL_ACCUM_RED_BITS: 16
GL_ALPHA_BITS: 0
GL_BLUE_BITS: 8
GL_DEPTH_BITS: 24
GL_GREEN_BITS: 8
GL_MAX_3D_TEXTURE_SIZE: 16384
GL_MAX_TEXTURE_SIZE: 32768
GL_MAX_TEXTURE_UNITS: 4
GL_MAX_VIEWPORT_DIMS: 32768,32768
GL_RED_BITS: 8
GL_RENDERER: NVIDIA GeForce RTX 3050 Laptop GPU/PCIe/SSE2
GL_SHADING_LANGUAGE_VERSION: 4.60 NVIDIA
GL_STENCIL_BITS: 8
GL_VENDOR: NVIDIA Corporation
GL_VERSION: 4.6.0 NVIDIA 535.98
GPUDeviceEnabled: false
OGLEnabled: true
GL_EXTENSIONS: GL_AMD_multi_draw_indirect GL_AMD_seamless_cubemap_per_texture GL_AMD_vertex_shader_viewport_index GL_AMD_vertex_shader_layer GL_ARB_arrays_of_arrays GL_ARB_base_instance GL_ARB_bindless_texture GL_ARB_blend_func_extended GL_ARB_buffer_storage GL_ARB_clear_buffer_object GL_ARB_clear_texture GL_ARB_clip_control GL_ARB_color_buffer_float GL_ARB_compatibility GL_ARB_compressed_texture_pixel_storage GL_ARB_conservative_depth GL_ARB_compute_shader GL_ARB_compute_variable_group_size GL_ARB_conditional_render_inverted GL_ARB_copy_buffer GL_ARB_copy_image GL_ARB_cull_distance GL_ARB_debug_output GL_ARB_depth_buffer_float GL_ARB_depth_clamp GL_ARB_depth_texture GL_ARB_derivative_control GL_ARB_direct_state_access GL_ARB_draw_buffers GL_ARB_draw_buffers_blend GL_ARB_draw_indirect GL_ARB_draw_elements_base_vertex GL_ARB_draw_instanced GL_ARB_enhanced_layouts GL_ARB_ES2_compatibility GL_ARB_ES3_compatibility GL_ARB_ES3_1_compatibility GL_ARB_ES3_2_compatibility 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LEGEND ,
Aug 16, 2023 Aug 16, 2023

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Operating system: Windows 10 - Home Premium Edition  Windows 11 Home is the right version.

 

That is just an annoying bug/issue between MS and Adobe, effects nothing but irritation.

 

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LEGEND ,
Aug 16, 2023 Aug 16, 2023

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Library Path: C:\Users\ramin\OneDrive\Pictures\Lightroom\Lightroom Catalog.lrcat

 

That indicates that your catalog is on OneDrive, on the cloud. The LrC catalog must not be on the cloud. Adobe does not support that. Adobe does not support placing the catalog on any form of network share, be that an actual server, a NAS, or the cloud. Some make this work, but performance takes a hit, and eventually the catalog gets corrupted or at a minimum fails. The catalog is a SQLite database that does not work well over a network share.

The catalog MUST be on a physical hard drive, either in the computer, or attached to the computer, so internal or external.

 

Supposedly photos can be on the cloud, but must find that doing so often fails as well.

 

_______

 

P.S. Note that the OP (Original Poster) had his/her catalog on a local SSD, so not on the cloud. The post by the OP vs your posting/reply, are not the same. Different likely cause/effect.

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Community Beginner ,
Aug 18, 2023 Aug 18, 2023

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Thanks but it is actually on the local SSD but wrong name. I can change that but that is not the issus since was working fine for almost 2 years, all before a recent update! Now I do not use my Lr and got back to LrC because of all the stalling and slow working.

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New Here ,
Aug 22, 2023 Aug 22, 2023

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I'm also having the same issues. specs are intel i7 @3.8 ghz, corsair ddr4 1600hz 32gb ram. Radeon RX580 GPU.

Been super slow since last update.

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Community Expert ,
Mar 13, 2020 Mar 13, 2020

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Do you have a Logitech mouse or keyboard, and if so, have you installed Logitech Options?

This program installs a Lightroom plugin, which is known to cause Lightroom to take a long time to load, and possibly also other problems.

The plugin can be disabled by going to File > Plugin manager.

 

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Community Beginner ,
Mar 13, 2020 Mar 13, 2020

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I do indeed have a Logitech mouse and the software, but no plugin is appearing in the plugin manager. Do you think it could be an issue with On1 plugins? Or Smugmug?

 

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Community Expert ,
Mar 13, 2020 Mar 13, 2020

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If you’re running any anti-virus or anti-malware software, try temporarily disabling it and see if Lightroom Classic runs at a normal speed. If it does, try excluding Lightroom Classic folders from that software. Lightroom Classic definitely shouldn’t run so slow on a system that powerful.

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LEGEND ,
Mar 13, 2020 Mar 13, 2020

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I do not know if you accomplished the followin, perhaps, but I will present these anyhow.

 

1. As you are using a NVIDIA GPU, see:

 

https://www.winhelp.info/boost-lightroom-performance-on-systems-with-nvidia-graphics-chip.html 

 

2. GPU driver, even if up to date, reinstall, but accomplisg a ckean install, fir NVIDIA, via custom install.

 

3. As you are apparently running Windows, see the following article, with eemphasis on tip 8  (Power settings)

 

https://au.pcmag.com/windows-10-1/5180/11-tips-to-speed-up-windows-10

 

Note, Windows updates may chang that setting.

 

 

 

 

 

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Participant ,
Sep 14, 2023 Sep 14, 2023

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Your first link is infected with a virus. It was instantly quarantined by my system... 

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LEGEND ,
Mar 13, 2020 Mar 13, 2020

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On another front, consider if the current catalog has issues. Your older catalogs, do they behave better, a new catalog, does it behave better?

 

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LEGEND ,
Mar 13, 2020 Mar 13, 2020

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This probably does not apply. This was probably a one off. Just had a catalog I had not touched for some period on my Windows PC, but had worked on my MACBook, external hard drive, eXFAT.

 

Catalog slow to load, would start, then stall, eventually woukd run. Issues mostly at startup, maybe 4 minutes waiting

 

Noticed in the folders containing photos some JPEG files not imported, and could not be imported. They had odd name structure ._whatever.jpeg (yep very odd, I think I remember that leading dot). Deleated them, bsng, LRC catalog working again. Oh, and yes, these matched proper photos similarly named without the improper characters.

 

So, just check the folders with your photos for oddities.

 

 

 

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New Here ,
Apr 28, 2020 Apr 28, 2020

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I'm still having the same slowness issue on my Mac, to the point I'm very close to ending my monthly payment. Latest Lightroom classic 9.2.1 is memeory hungry and when using brush tools etc its forgetting the edits I've made, and as for exporting its a joke

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New Here ,
May 04, 2020 May 04, 2020

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I turned on LR CC tonight, and it's dog slow. I don't understand what happened. 3 nights ago, I did an import, edited an image, things were fine. Tonight I open it up, and I mean 20 minutes to import 20 images. It's unbelievable. I have as much power and memory as anything could have, I just bought a full-on editing machine a few months ago. Specs below:

 

 

Intel® Core™ i9-9900K CPU @ 3.60GHz
GRAPHICS
Intel® UHD Graphics 630,  Citrix Indirect Display Adapter
NVIDIA GeForce GTX 1660 Ti
AUDIO
Realtek High Definition Audio
NVIDIA Virtual Audio Device (Wave Extensible) (WDM)
Intel® Display Audio
NVIDIA High Definition Audio
NETWORKING AND I/O - Intel® Wireless-AC 9560 160MHz
 
Intel® Ethernet Connection (7) I219-V
Intel® Wireless Bluetooth®
 
MEMORY 64 GB
STORAGE ST4000DM004-2CV104, Samsung SSD 860 EVO 1TB, SDXC Card ,Samsung SSD 970 EVO Plus 1TB
 
What goes on with Lightroom every so often? It's infuriating that I've spent 2 hours so far simply trying to import 50 or so images from my SD card.

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LEGEND ,
May 05, 2020 May 05, 2020

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Recommend that you post your own problem into a new discussion. Adding to an existing discussion does not often lead to replys. And your issue may not be an exact match.

 

When you do this, include:

 

Description/context of issue

 

System Information, as Lightroom Classic reports it. In Lightroom Classic, click on Help, then System Info, then Copy. Paste that info into your posting. Include all info from first line down to and including plugin info.


The full text of any error message(s) (in your case, perhaps none)


What you were doing when the problem occurred


Screen Shots of the problem (in your case, perhaps none)


Computer hardware, note included in System Info from above, such as CPU; GPU; the amount of RAM; etc

 

 

 

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New Here ,
Jan 17, 2021 Jan 17, 2021

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Thanks so much for posting this help; I had the same problems with Lightroom CC and had almost given up on it. You have helped me fix it all. Normal service is resumed!!

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Participant ,
Nov 02, 2022 Nov 02, 2022

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Me too! OMG. LRC V. 12 is killing me... 

 

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New Here ,
Nov 02, 2022 Nov 02, 2022

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Well this was a pretty long time ago but I did eventually find a fix to the problem. Un helpfully of me I can’t remember what it was (like I said, it was a long time ago), but I do remember that I googled the problem and found a couple of changes I needed to make in the Lr settings and it’s been fine ever since. Good luck 🤞🏽

Sent from my iPhone

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