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Lightroom Classic locks my PC

New Here ,
Aug 12, 2021 Aug 12, 2021

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Hello

Using Lightroom Classic, my PC crashes. I have to force the switch off to restart.

I've find this error:

Immagine 2021-08-12 160146.jpg

 but i have no idea how to solve.

Can you help me?

Thanks

 

{Moved from Lightroom Cloud to Lightroom Classic Forum  & thread title edited by Moderator} 

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Adobe Community Professional ,
Aug 12, 2021 Aug 12, 2021

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I've moved this from the Using the Community forum (which is the forum for issues using the forums) to the LR forum so that proper help can be offered.

 

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LEGEND ,
Aug 13, 2021 Aug 13, 2021

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so:

Faulting application path: C:\WINDOWS\system32\IntelSSTAPO\ParameterService\ParameterService.exe

and apparently:

Faulting application name: ParameterService.exe

sounds like an OS issue. Or perhaps a driver issue.

 

Use Google and search on

Windows\System32\IntelSSTAPO

I did, and the link below shows up

 

see: https://community.acer.com/en/discussion/588489/acer-aspire-e5-575t-58wh-bios/p2

 

 

 

 

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