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Lightroom classic ne démarre pas

New Here ,
Jul 18, 2024 Jul 18, 2024

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Bonjour,

je n'arrive pas à faire démarrer lightroom classic. Dans ma formule, seulement lightroom ne démarre pas, 

les autres logiciels oui . Je l'ai désinstaller et réinstaller, rien n'y fait. Toutes les mises à jour sont corrects.

Je ne trouve pas la solution à faire démarrer lightroom classic, pourriez vous m'aider svp.

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Community Expert ,
Jul 18, 2024 Jul 18, 2024

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in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



<"moved from using the community">

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New Here ,
Jul 18, 2024 Jul 18, 2024

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j'ai trouvé de l'aide en ligne, j'attends le mail pour suivre les instructions, 

Merci quand même !

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Community Expert ,
Jul 18, 2024 Jul 18, 2024

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you're welcome.  hopefully lrc experts will offer help within the next few hours.

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LEGEND ,
Jul 18, 2024 Jul 18, 2024

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What is the name and version number is your operating system? What is the version number of your Lightroom Classic. We need version NUMBERs and not words like latest or up-to-date.

 

Have you tried re-starting the computer?

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New Here ,
Jul 18, 2024 Jul 18, 2024

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j'ai tout essayé ! Avec l'assistance en ligne on a aussi tout essayé.. Rien n'a faire, ça démarre pas.

J'ai un MAC pro ventura, numéro de série FVHXG3PLHV29.. lightroom Classic 13.4.

Oui j'ai redémarrer mon ordi, j'ai désisntaller, reinstaller ligtroom Classic, j'ai déplacé les fichiers icarts, rien de tout 

cela marche .

Un test de démarage lightroom classic m'a été envoyé pour l'assiStance en ligne, rien y fait ça démarre pas.

J'attends les instructions d'un technicien ..

 

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LEGEND ,
Jul 18, 2024 Jul 18, 2024

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 I moved the icarts files,

Bring up your MACOS Finder, navigate to the folder that catalog is in, take a screenshot of that folder, and post that screenshot in a reply.

 

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New Here ,
Jul 18, 2024 Jul 18, 2024

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Capture d’écran 2024-07-19 à 08.56.20.png

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LEGEND ,
Jul 19, 2024 Jul 19, 2024

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Please show us the entire folder with the Lightroom Classic catalog, instead of a small portion of it.

 

Please try creating a new user profile on your Mac, and see if you can launch Lightroom Classic from that user profile. https://setapp.com/how-to/how-to-create-a-new-user-on-mac

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New Here ,
Jul 25, 2024 Jul 25, 2024

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Oui c'est bien cela ! 
Merci !

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New Here ,
Jul 31, 2024 Jul 31, 2024

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LATEST

Bonjour,

Avez vous réussi à résoudre votre problème? Car j'ai exactement la même chose et je ne sais plus quoi faire...

 

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LEGEND ,
Jul 19, 2024 Jul 19, 2024

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That attempt at showing the folder structure is Useless

 

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New Here ,
Jul 19, 2024 Jul 19, 2024

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Capture d’écran 2024-07-19 à 21.35.31.png

Capture d’écran 2024-07-19 à 21.38.06.png

 je vous envoie tout ce que j'ai sur le logiciel lyghtroom classic. 

Je me pose la question si je n'ai pas malcontreusement supprimer un module du pack du logiciel

ligthroom classic ET c'est pour cela que je n'arrive pu à faire démarer ligthroom classic. J'avoue que je ne 

suis pas douée dans le milieu informatique. Je suis complètement perdue et c'est mon outil de travail ....

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LEGEND ,
Jul 19, 2024 Jul 19, 2024

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In Finder, double click on that latest catalog and see if it opens

21.png

 

 

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New Here ,
Jul 19, 2024 Jul 19, 2024

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Non ça ne s'ouvre pas. L'interface de ligtroom appararait et disparait

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New Here ,
Jul 19, 2024 Jul 19, 2024

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J'ai cliqué sur tout rien à faire ça s'ouvre pas.

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LEGEND ,
Jul 19, 2024 Jul 19, 2024

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Do you see, for a short time, the LrC splash screen, and do you see a statement in it that the preference file is being read?

 

Following example a bit dated, but shows the Reading Preferences, that I am referring to:

 

30.png

 

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New Here ,
Jul 19, 2024 Jul 19, 2024

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oui je vois en quelque second cette page mais j'ai pas le temps de lire "reading preferences.." elle disparait trés vite.

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LEGEND ,
Jul 19, 2024 Jul 19, 2024

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have you considered resetting the preferences file. It can get corrupted, leading to odd behavior. And that sometimes is one of the odd behaviors.

 

see:

 

 

 

 

 

 

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New Here ,
Jul 19, 2024 Jul 19, 2024

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non je ne l'ai pas. ok je regarderai et vous tiens au courant..

 

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New Here ,
Jul 19, 2024 Jul 19, 2024

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oui je viens de la faire ..J'ai reinitialisés les preferences ..L'écran de démérage apparait et je lis "lecture de préférence" et ensuite l'écran de démarage disparait ..

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New Here ,
Jul 19, 2024 Jul 19, 2024

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rien à faire ligthroom classic ne s'ouvre pas !

je vous remercie de votre patience et de votre aide !!!

Je vais continuez à trouver une solution ! THANKS !!!!

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