Hello
Hopefully someone can help!?
I have full creative cloud account; run Lightroom classic (current version 11.0.1 ) on a MacBook Pro that is running OS 12.0.1 Monterey and Lightroom mobile V 7.0.2 on a 2021 12.9 M1 iPad Pro.
My workflow -
Once I have shot a project I import all the raw images into Lightroom classic; then create a collection of all the images and sync with Lightroom
I then open Lightroom mobile on my iPad Pro; the new project syncs pretty much immediately (I have an uncontended line) and select ‘store locally’. Once done I can select/edit from anywhere on the Lightroom mobile/iPad version. I usually just flag or star the images depending on what I am after for those images. The iPad is either connected to Wi-Fi or uses a 5g data connection and also syncs immediately. Then I can return to the desktop MacBook pro lightroom classic and the edits/selections (flag/star) have synced. This was worked flawlessly using various MacBooks, iPads, and versions of Lightroom mobile/classic.
This past week this sync has only worked sporadically and randomly; so for instance I have 500 raw files; they all sync perfectly from classic into the cloud and can be viewed on the Lightroom mobile ipad. I select 164 as a first edit with a star or flag pick; all on the ipad lightroom mobile, it syncs these perfectly to the cloud (I can check using the web browser login to Lightroom); but only some sync back to classic. Sometimes its 68 of the 164 images. Other times its 88 or 32 or 104!!! I try different star ratings or flag options; again all giving different results - but never the full 164 images. It’s the classic version that appears to be broken. It’s driving me crazy……
I restarted both versions; I rebooted machines; I cleared caches; I reverted to a backup version
I reset/rebuilt the sync on the classic lightroom ( in preferences)
I deleted the file ‘sync.lrdata’ when Lightroom classic closed; and it rebuilt when first opened again
My cloud storage (although not applicable to smart files sync) has 100gb free space
None of this worked…..
To be clear - the syncing of the actual images works perfectly from classic to the cloud; its the star/flag edits back again that do not; plus I notice it I select 50 images and give them 3 stars in classic - these do not then sync as 3 stars to the cloud / mobile version. The only thing that classic syncs is the images. However ‘some’ of the flag/star selections do appear on classic from the mobile versions - just not all!
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