Lightroom Classic not importing all files

New Here ,
Dec 28, 2021 Dec 28, 2021

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I noticed that my Lightroom catalog was missing photos that were in the folders I had imported. For instance, I have a folder with 73 files - 71 .dng files, one .mp4 movie, and one jpg, but only the one jpg file was imported; or another folder with 36 jpg files, but only one was imported. If I try to synchronize the folder with missing images, LR asks if I want to import the other 72  or 35 or 392 files, and then I get "Importing files..." but then "No photo or videos were found to import." I thought perhaps it was because they had been previously imported, so made a brand new Lightroom catalog, but the same thing happens. Copied the images to a new external disk in case something on that disk was flaky; exact same problem. Some folders are fine; others refuse to import no matter what I do. 

 

I'm trying to catalog one enclosing folder with 71 subfolders, about 12,000 files (336 GB) mostly .dng and .mp4 files from a DJI drone.

 

Using MacOS Big Sur 11.6.2, Lightroom Classic 11.1 Build 202112022200-7fd1f998. The files are on external Western Digital 10-14 TB drives.

 

Thanks for your help!

 

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correct answers 1 Correct answer

LEGEND , Dec 29, 2021 Dec 29, 2021
When Lightroom Classic refuses to import photos, it is almost always because the photos have already been imported into this catalog. So you need to do a thorough search in your Lightroom Classic catalog by following all four of these steps, in order: 1. In the Lightroom Classic Library Module, on the left, under Catalog, click on All Photographs 2. Turn off all filters (Ctrl-L once or twice) 3. Turn off all stacking (Photo->Stacking->Expand All Stacks) 4. Search for at least one of these photos...

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New Here ,
Dec 29, 2021 Dec 29, 2021

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Further: tried to import one of the faulty folders on its own by dragging just that folder into the Import window. I get the full set of images but grayed out, and LR says "this appears to be a duplicate of another photo already in the catalog." But that is not true. I have imported these photos into other catalogs which I'm not using any more, but can't you have the same photo in more than one catalog? 

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LEGEND ,
Dec 29, 2021 Dec 29, 2021

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When Lightroom Classic refuses to import photos, it is almost always because the photos have already been imported into this catalog. So you need to do a thorough search in your Lightroom Classic catalog by following all four of these steps, in order:

 

1. In the Lightroom Classic Library Module, on the left, under Catalog, click on All Photographs
2. Turn off all filters (Ctrl-L once or twice)
3. Turn off all stacking (Photo->Stacking->Expand All Stacks)
4. Search for at least one of these photos by file name using the Lightroom Classic Filter Bar

 

 

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New Here ,
Dec 29, 2021 Dec 29, 2021

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Thank you! That was the problem: there was a folder of duplicates which prevented the import of the main folder. Removed that and reimported, and it seems OK now. Many thanks!

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