Lightroom Classic not importing

[gmhberg]

LRC is not importing pictures. When I open the import window, I see the files, but the thumbnails are grey. When I press the import button nothing happens. When I stop the importing I get a message that that no videos or photos were found to import. I have already uninstalled and reinstalledLRC.

Lightroom Classic version: 14.0.1 [ 202410161356-30922cfc ]
License: Creative Cloud
Language setting: en
Operating system: Windows 10 - Home Premium Edition
Version: 10.0.19045
Application architecture: x64
System architecture: x64
Logical processor count: 8
Processor speed: 3,2GHz
SqLite Version: 3.36.0
CPU Utilisation: 0,0%
Power Source: Plugged In
Built-in memory: 32723,5 MB
Dedicated GPU memory used by Lightroom: 2557,2MB / 5966,0MB (42%)
Real memory available to Lightroom: 32723,5 MB
Real memory used by Lightroom: 6970,6 MB (21,3%)
Virtual memory used by Lightroom: 11544,1 MB
GDI objects count: 1263
USER objects count: 3777
Process handles count: 7392
Memory cache size: 305,8MB
Internal Camera Raw version: 17.0 [ 2043 ]
Maximum thread count used by Camera Raw: 5
Camera Raw SIMD optimization: SSE2,AVX
Camera Raw virtual memory: 2302MB / 16361MB (14%)
Camera Raw real memory: -7452MB / 32723MB (-22%)

Cache1:
Final1- RAM:720,0MB, VRAM:1965,0MB, _2370566-HDR.dng
NT- RAM:720,0MB, VRAM:1965,0MB, Combined:2685,0MB

Cache2:
m:305,8MB, n:720,1MB

U-main: 92,0MB

System DPI setting: 96 DPI
Desktop composition enabled: Yes
Standard Preview Size: 2560 pixels
Displays: 1) 2560x1440
Input types: Multitouch: No, Integrated touch: No, Integrated pen: No, External touch: No, External pen: No, Keyboard: No

Graphics Processor Info:
DirectX: NVIDIA GeForce GTX 1660 SUPER (32.0.15.6614)
Init State: GPU for Image Processing supported by default
User Preference: Auto
Enable HDR in Library: OFF

Application folder: C:\Program Files\Adobe\Adobe Lightroom Classic
Library Path: E:\Bilder 2021\Pictures2021.lrcat
Settings Folder: C:\Users\Martin_2\AppData\Roaming\Adobe\Lightroom

Installed Plugins:

Config.lua flags:

Audio and Video info: Loading

[GoldingD]

Config.lua flags:
Audio and Video info: Loading

I find it odd that some info appears to be still loading. Apparently your LrC cannot even list the system info in a timely manner?

[GoldingD]

In that import, did any video files exist along with stills to be imported? 

An apparent current bug??

hmm, if you do have a video included in that import, and if that odd Audio and Video Info:Loading relates, then perhaps the following link is applicable:

• https://community.adobe.com/t5/lightroom-classic-discussions/14-0-1-stuck-at-quot-copy-and-import-ph...

[gmhberg]

Thank you, the import contained video files. I'll try the link.

[gmhberg]

I changed my catalog to my my Laptop, which is quite new and all works fine.

Thank you.

[David2926682038gs]

I am having the same experience.  I updated my catalog recently and now I cannot import any photos.  I can move a new photo the appropriate file in wndows explorer and then add the photo to the catalog.  However, Lingroom Classic locks up it it tries to move or copy a new photo when importing.