Hello! I've been waiting quite a while for a chat agent to assist so I was hoping I could get help here.
I have a Macbook Pro, 16inch, 2019, Ventura 13.2
Lightroom Classic - version 12.1
When I open Lightroom Classic, it opens to the screenshot below. I cannot seem to access anything. I try to open a catalog and it creates a spinning wheel that never ends.
Steps I've taken:
- uninstalled, reinstalled lightroom classic
- restarted computer
- signed out and back in to adobe account
- reset preferences as per this article
- waiting in a chat
I'm really not sure how to proceed anymore. Thank you for your help