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Lightroom Classic recognizes my Nikon but doesn't allow me to upload.

New Here ,
Jan 28, 2023 Jan 28, 2023

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I use a Mac Book Pro, Venture 13.1.  This has been an ongoing problem for three weeks.  I've contacted Adobe three times.  They are "aware of the issue and working a solution".  Is there a work around?  Clearly Adobe is clueless.

 

Thanks for any input,

Lane 

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LEGEND ,
Jan 28, 2023 Jan 28, 2023

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Perhaps you could describe the problem in more detail, including the following basic information

 

Adobe Forum.png

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New Here ,
Jan 28, 2023 Jan 28, 2023

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Nikon D810 is the camera.  There are no error messages.  LC recognizes the camera but doesn't allow me to upload.  

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LEGEND ,
Jan 28, 2023 Jan 28, 2023

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Upload? Not Import?

 

Are you refering to Lightroom Classic? Currently that would be v12.2

or

Are you refering to Lightroom Ecosystem (Cloud Based)? Currently that would be v6.2 v6.1

 

In either case, what specific version?

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Adobe Employee ,
Jan 28, 2023 Jan 28, 2023

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I think you mean 12.1 or 6.1

Rikk Flohr - Customer Advocacy: Adobe Photography Products

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LEGEND ,
Jan 28, 2023 Jan 28, 2023

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UPLOAD vs TETHER

 

Are you actually trying to copy images from the camera to the catalog (Import) or is this about Tethering the camera to the computer?

 

 

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New Here ,
Jan 28, 2023 Jan 28, 2023

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I use a cable directly from the Nikon to LC.  It stopped working 3 weeks ago.

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Community Expert ,
Jan 28, 2023 Jan 28, 2023

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Yes there is a known issue with connecting Nikon Cameras with a USB cable. Have you tried using a card reader instead of connecting the Camera?

See the screen capture. Maybe you can try updating your system to macOS 13.2 to see if it helps. The update was release a couple days ago.

Screenshot 2023-01-28 at 1.58.46 PM.png

Regards, Denis: iMac 27” mid-2015, macOS 11.7.10 Big Sur; 2TB SSD, 24 GB Ram, GPU 2 GB; LrC 12.5, Lr 6.5, PS 24.7,; ACR 15.5,; Camera OM-D E-M1

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New Here ,
Jan 28, 2023 Jan 28, 2023

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THANK YOU!!!!  I will buy a card reader now!!!

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