Welcome Dialog

Welcome to the Community!

We have a brand new look! Take a tour with us and explore the latest updates on Adobe Support Community.


Lightroom Classic: Red screen when zooming

LEGEND ,
Jul 31, 2021 Jul 31, 2021

Copy link to clipboard

Copied

When I zoom into an image to 100% or more in the Library module the image disappears and the window is filled with pure red. Image returns when I zoom out. This happens intermittently and can't figure out any pattern. The only work around I can figure is to go to the Develop module where is does not happen.

Thanks for your help

TOPICS
Desktop

Views

27

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Aug 03, 2021 Aug 03, 2021

Copy link to clipboard

Copied

LATEST

This issue? https://feedback.photoshop.com/conversations/lightroom-classic/lightroom-classic-showing-red-preview...

-------------------------------------
The Lightroom Queen - Author of the Lightroom Missing FAQ & Edit Like a Pro books.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Jul 31, 2021 Jul 31, 2021

Copy link to clipboard

Copied

First, try disabling GPU in the preferences (Preformance tab). Any better?
If not, recalibrate and build a new ICC display profile, the old one might be corrupted.
If you are using software/hardware for this task, be sure the software is set to build a matrix not LUT profile, Version 2 not Version 4 profile.
If turning OFF GPU works, it's a GPU bug and you need to contact the manufacturer or find out if there's an updated driver for it. 
Also see: https://helpx.adobe.com/photoshop/kb/acr-gpu-faq.html

Author “Color Management for Photographers" & "Photoshop CC Color Management"

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Aug 01, 2021 Aug 01, 2021

Copy link to clipboard

Copied

Mac or Windows (it's important). If Mac, upgrade to Big Sur 11.5, that fixes it!

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines